- Location
- Austin (HQ)
- Workplace
- Onsite
- Type
- Full-time
- Department
- Marketing
- Seniority
- Entry
- Industry
- Food & Beverage
- Category
- Customer Success
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Lever
Overview
Join Siete as a Customer Delight Specialist, where you'll be the sunshine that brightens every customer interaction. This role requires someone who radiates positivity, has natural hospitality skills, and delights in making others feel seen and heard. Key responsibilities include providing exceptional customer service through various channels, paying attention to details like typos and flavor notes, and creating meaningful communications. The ideal candidate is articulate, well-spoken, has a great sense of humor, and consistently goes the extra mile. Must be comfortable working both collaboratively and independently, with a focus on reflection to enhance team collaboration.
Description
Pop Quiz: Which phrase sounds most like you?
A. “Come on in, I’m so glad you’re here!”
B. “I brought snacks, just in case.”
C. “Tell me everything. I’m listening.”
If you answered, “All of the above!” you might be our ideal candidate for our Customer Delight Specialist position.
Aside from having some pretty joyful taste in music, you also radiate positivity—like sunshine or a loving hug. In fact, if you were a candle scent, you’d be “fresh baked cookies” or “cinnamon spice” because you’re warm, inviting, and make people feel right at home. You have a natural knack for hospitality, which is why one of your favorite things to do is delight everyone you meet! If you relate to any or all of the above, you’re not afraid to truly put yourself in other people’s shoes, and you’re enthusiastic about the prospect of working with us every day to ensure that our Siete community feels seen, loved, heard, and cared for—we’d love to chat.