Director of Operations

Responsibilities

• Provide strategic and operational oversight for multiple dental practices within an assigned region.
• Partner with operating Dentist owners and practice leadership to develop and execute strategic action plans that support practice performance and growth.
• Analyze P&L statements, operational results, revenue, EBITDA, and key performance metrics to identify opportunities and implement corrective action.
• Develop and execute strategies to drive revenue growth, operational efficiency, and overall practice performance.
• Coach, mentor, and develop practice leaders while reinforcing accountability, performance expectations, and leadership development.
• Assess individual practice needs and develop actionable plans to address operational challenges and opportunities.
• Partner with practice leadership to support staffing, team development, retention, and overall practice effectiveness.
• Collaborate with corporate departments and executive leadership to implement initiatives and provide appropriate resources and support to practices.
• Monitor operating performance and proactively address trends, challenges, and opportunities across the assigned region.
• Support implementation of operational processes, systems, and best practices across multiple locations.
• Build strong relationships with Dentist owners, practice leaders, team members, and corporate partners.
• Effectively prioritize and manage responsibilities independently while collaborating across teams and departments.
• Travel regularly throughout the assigned region to provide hands-on operational support and leadership.

Qualifications

• 1–5 years of multi-practice management and leadership experience preferred.
• Demonstrated business acumen at a regional or multi-location level.
• Experience with P&L management, strategic action planning, and financial performance analysis.
• Experience driving revenue and EBITDA growth within a multi-location environment.
• Strong coaching, mentoring, and leadership-development skills.
• Ability to analyze performance metrics and translate findings into actionable operational strategies.
• Strong organizational, decision-making, and problem-solving skills.
• Excellent written and verbal communication skills with the ability to effectively communicate across all levels of an organization.
• Ability to work independently while collaborating effectively with practice and corporate leadership.
• Experience with Eaglesoft or similar dental practice-management software.
• Ability to travel approximately 50% of the time, depending on the needs of the assigned region.

Preferred Qualifications

• Previous leadership experience within dental, healthcare, or another multi-location service organization.
• Experience overseeing multiple practices or business locations within an assigned territory.
• Hands-on experience with Eaglesoft.
• Experience developing and executing strategic growth and performance-improvement plans.