Night Auditor

Description

The Hilton Garden Inn Bend is looking to add to our hospitality team! Located in the beautiful Old Mill District and just minutes from restaurants, shopping, and outdoor recreation, our hotel provides an exciting environment for both guests and employees. If you are passionate about hospitality and creating exceptional guest experiences, we would love to have you join our team. 

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences. 

Benefits

Travel Perks

Optional Daily Pay

Health/Life Insurance

401k

Paid Time Off

Dental/Vision 

Employee Assistance Program

Referral Program

Your Role

As Night Auditor, you’ll be the overnight anchor of the hotel, ensuring smooth operations, accurate financial reconciliation, and exceptional guest service. You’ll manage front desk responsibilities, support overnight guest needs, and prepare the property for the next day. This role is ideal for someone who values Integrity, thrives in a quiet, focused environment, and brings Grit and Social Intelligence to every guest interaction. 

What You’ll Do

• Greet and welcome guests with warmth and professionalism
• Reconcile and close out daily front desk transactions and reports
• Run night audit processes and prepare next day reports for key departments
• Monitor overnight operations and respond to guest needs and concerns
• Begin breakfast prep and ensure lobby and front desk areas are clean and guest ready
• Promote brand loyalty programs and recognize members
• Process retail and pantry transactions
• Maintain market inventory and restock as needed
• Communicate maintenance or housekeeping issues to appropriate teams
• Uphold Resolute Road Hospitality’s service and cleanliness standards
• Follow all company policies and procedures
• Other duties as assigned by supervisor or management

Knowledge, Skills & Abilities

• • Strong understanding of front desk operations and guest service
• • Excellent communication and interpersonal skills
• • Ability to work independently and multitask in a fast-paced environment
• • Proficiency in Microsoft Office; experience with hotel systems preferred
• • High attention to detail and accuracy in financial reconciliation
• • Ability to remain calm and professional in high pressure or emergency situations
• • Comfortable interacting with guests from diverse backgrounds
• • Knowledge of emergency procedures and safety protocols 

Education & Experience

• High school diploma or GED required
• Previous hospitality or night audit experience preferred

Licenses & Certifications

• TIPS or state equivalent alcohol awareness training

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs. 

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification. 

Requirements

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