Accounts Receivable, Billing & Posting Clerk- Colchester, VT

Description

Summary:

• Schedule; Monday - Friday, 8am - 4:30pm
• Accounts receivable tasks include processing and monitoring incoming payments, ensuring efficiency and accuracy of posted cash receipts.
• Some essential duties and responsibilities include the following. Other duties may be assigned.
• Posting the daily checks/deposit, reconcile credit card payments, and posting branch cashboxes.
• Work with customers when they want to change payment methods (check, credit card, or ACH).
• Research and flag short paid invoices.
• Answering inbound customer calls and internal calls.
• Establish and maintain effective relationships with customers by providing quick resolution of issues.
• Provide any requested invoice information to customers.
• Charge recurring payments to customers.
• Maintain and update customer account addresses/invoicing.
• Review customer accounts to ensure that all payments are properly posted and applied.
• Account reconciliations and research to help identifying and resolving discrepancies.
• Complete any month-end procedures and reporting.

Requirements

• 2+ years’ experience in Accounts Receivables related role required
• Ability to work in a fast-paced, multi-task environment
• Strong customer service and phone skills
• Work well with a team
• A positive attitude with a desire to go the extra mile
• Ability to solve complex problems and think creatively
• Proficiency with Microsoft Outlook, Excel, and Word is a must.

 ** The pay range for this role is $22.00 to $26.00 per hour. Actual compensation will be based on qualifications and other factors determined by law **