Nursing Manager - Health Center

Description

Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.

General Summary:

Requirements of this position include but are not limited to a high degree of skill in general nursing practices (i.e., recordkeeping; identification, storage, and administration of medications; strong supervisory skills; exceptional interpersonal skills with the ability to deal with difficult individuals and situations), all with a high degree of organizational skills. 

Essential Duties and Responsibilities:

• Oversees day-day- nursing operations and workflow within The Health Center. 
• Facilitate, monitor and ensure implementation of established standard operating procedures (SOP) 
• Assist in leading operational initiatives and monitor compliance with established processes and best practices.  
• Coordinate onboarding, training and competency assessments for nursing/medical assistant support staff.  
• Identify education needs and develop ongoing training opportunities.  
• Communicates with all staff to ensure understanding of issues, changes, needs, etc., and appropriately coordinate the information. 
• Conducts nursing staff meetings and assist and participate in other staff meetings as requested. 
• Evaluates assigned nursing staff and work with HR to recommend any appropriate personnel actions and decisions based upon their performance. 
• Maintain relationship with medical providers to ensure delivery of patient care.   
• Support quality assurance, patient safety initiatives, and regulatory compliance efforts.  
• Monitor’s documentation to assure proper medical billing, diagnosis codes and documentation are correct, accurate and completed in a timely manner. 
• Collects, analyzes data, creates, and implements action plans and assure sustainability. 
• Promotes and maintain positive relationships with all area medical referral/community agencies. 
• Ensures appropriate responses to crisis situations. 
• Prepares and complete all required reports, projects, etc. as assigned. 
• Carry out any other tasks assigned. 
• Assist in the operation of program activities within Ohio MHAS and CARF program standards as required maintaining state program certification. 

Supervisory Responsibilities: 

Serving the Zepf Center in Management is a privilege. You represent the agency in a high level, and responsibly direct staff and policy. You are a constant example for our agency motto: Hope Begins Here. 

• Understands the job duties of each employee and position within the department.  
• Provide nursing supervision to all RNs/LPNs/Mas in the program and assist Nursing Coordinators with administrative supervision of LPNs/MAs 
• Engages employees with sanctuary influence while enforcing a safe and professional workplace.  
• Abides by the Equal Employment Act to develop, train, and assist each employee.  
• Furthers own knowledge, skills, and abilities to support staff, and Zepf Center’s strategic vision. As well as developing supervisory knowledge, skill, and ability to create a fluid source of communication within the department and agency.  
• Exhibits a leadership role within the department: holding employees accountable; critiquing and praising staff; assigning duties and expectations within the department; and enhancing staff’s knowledge, skills, and abilities by training, delegation, opportunities, and coaching.  
• Observes agency’s policy and CBA by appropriately establishing disciplinary actions and timekeeping of each staff member.  
• Meets organizational standards by efficiently and effectively completing evaluations that represent goals and discipline competencies.  
• Ability to comprehend department budgets and fiscal process. Understanding that fiscal recommendations need to correspond with Zepf Center’s strategic vision.?  

Position Competencies: 

• The ability to work with minimal supervision a must. 
• Ability to provide clear instructions and delegate responsibilities to others. 
• Ability to write clear, concise, accurate notes, and correspondence within the laws of confidentiality. 
• Must be able to maintain the confidentiality of the work. 
• Must be able to function in a changing environment effectively. 
• Must have the medical knowledge and experience to accomplish all assigned nursing responsibilities. 
• Must have the necessary skills and abilities required comfortably and effectively working with patients and being responsive to their mental/physical needs. 
• Ability to maintain licensure/credentials.  
• Knowledge and support of agency mission vision goals and philosophy as well as the policies and procedures. 
• Demonstrate knowledge and ability to implement care within the framework of standard nursing practice (Nurse Practice Act) and agency policy and procedure. 
• Knowledge of federal, state, CARF, HRSA, Ohio MHAS board rules and regulations. 
• Knowledge and ability to administer medication in accordance with physicians’ orders. 
• Ability to recognize inappropriate medications used by patients. 
• Knowledge of community resources, hospitals, community mental health services, and other appropriate referrals for use when indicated. 
• Knowledge of intake procedures and criteria. 
• Knowledge of drugs of abuse and effects on body esp. during withdrawal. 
• Knowledge of the following computer programs SmartCare and other computer related programs. 
• Ability to obtain and maintain licensure and provide documentation for personnel records. 
• Able to sit for extended periods of time.
• Able to hear ordinary conversation and phone communications.
• Air-conditioned and/or heated office setting.
• As appropriate and fiscally reasonable.
• Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform the essential duties.
• Ability to lift up to 25 pounds.
• Able to climb stairs
• Ability to perform job responsibilities in a facility with multiple levels and without elevator or mechanical transportation.
• Operates a computer and keyboard

Organizational Competencies:  

• Demonstrate knowledge of the agency mission, vision, goals, and philosophy as well as the policies and procedures. 
• Strives for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process.  
• Demonstrate consistent professionalism. 
• Demonstrate teamwork. 
• Abide by the agencies and/or professional code of ethics.  
• Strives to improve own and agency operations. 
• Commit to cultivating a non-violent and trauma-informed environment for all employees and clients, through our pursuit of Sanctuary; a trauma-informed model. Commit to a deeper exploration of Sanctuary Values. 
• Incorporates sanctuary techniques into daily work activities.   
• Participates on sanctuary process teams and/or supports sanctuary initiatives. 

Requirements

Position Qualifications:  

• Must be a Registered Nurse (RN) in good standing and have certification allowing the administration of medication. 
• Must have 3-5 years of nursing management experience including supervision of LPNs/MAs. 
• Mental/Community Health Experience. Primary Care Experience preferred as well.   
• Must have a valid driver's license and insurance. 
• Must be able to function positively and effectively with patients, the Medical Director, and other staff members. 
• CPR and First Aid trained, and Crisis Prevention (CPI) trained. 

EOE/M/F/D/V.