- Salary
- $27 – $36/hr
- Location
- Varies by position, OH
- Type
- Full-time
- Department
- Operations
- Seniority
- Mid
- Education
- High School
- Closing date
- Today
- Source
- GovernmentJobs
Description
Under general supervision, is responsible for dispatching employees and equipment to service areas where additional emergency help, equipment, or material is needed; performs related duties as required.
(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)
- Operates two-way radio, multi-functional phone system, personal computer, or computer-aided mobile dispatching software to dispatch employees, supplies, and equipment to locations throughout the City;
- Relays complaints to supervisors or other work crews throughout the City; receives messages from employees in the field and notifies proper authorities of various incidents such as accidents, injuries, overflows, spills, and other emergencies;
- Takes messages, over the telephone from the public, employees, and City officials, which are relayed to workers in the field over the radio or personal computer;
- Reads atlases and maps; utilizes GIS mapping systems;
- Operates a personal computer in order to enter service request information and find district numbers;
- Takes telephone calls, emails, and faxes from the public, in addition to radio work, requesting information relative to refuse collection days, locations, hours, and special collections;
- Receives telephone calls concerning dead animals that need to be picked up;
- Receives telephone calls from the public relative to leaks in the water system of their homes that are then relayed to repair crews in the field;
Completion of the twelfth school grade and three (3) years of clerical, dispatching, or public contact experience. Substitution(s): A certificate of high school equivalence (GED) will be accepted in lieu of the twelfth school grade completion.
The names of the applicants passing this administration of this exam will be used to create a NEW, OPEN COMPETITIVE, eligible list for this classification. If you are interested in having your name included on the new eligible list, you will need to apply for this exam within the filing period and successfully complete all phases of the testing process. Questions regarding this process can be directed to the Test Center at 614-645-7439.
The examination process will consist of a computerized exam weighted 100% covering customer service, prioritization, logic and reasoning, problem sensitivity, record locating, multi-tasking, map reading, paperwork, and Microsoft Outlook 2021.
The exam is expected to be administered in December 2026. Approved applicants will be notified by mail/email of their scheduled test date and time.
All applicants must complete all phases of the testing process in order to receive a final score. The names of all candidates who pass this examination will remain on the eligible list for two years, unless the eligible list is replaced prior to or extended beyond the two years. If a candidate's name is certified and the candidate is to be considered for employment, the hiring process will include one or more interviews, a criminal background check, and a pre-employment drug test.
The certification process will be: Fixed Band
The City of Columbus is an Equal Opportunity Employer