Recruitment Specialist (6months Contractual)

Job Title: Recruitment Specialist (Contractual)

Employment Type: Contractual / Project-Based (renewable based on business needs)
Industry: BPO / Shared Services
Reports To: Talent Acquisition Manager / Recruitment Lead
Work Setup: Onsite
Shift: Dayshift

About the Role

We're looking for a Recruitment Specialist to support high-volume, end-to-end hiring for our BPO operations. This role is critical to meeting aggressive staffing targets across multiple campaigns/accounts, ensuring we consistently deliver qualified talent on time to support client SLAs and headcount ramps.

Key Responsibilities

• Manage full-cycle recruitment: sourcing, screening, interviewing, and endorsing candidates for multiple campaign/account requisitions
• Conduct high-volume candidate screening via phone/video interviews and initial assessments
• Coordinate and schedule client/account manager interviews and assessments
• Meet daily/weekly hiring targets and manage recruitment funnel metrics (source-to-hire, time-to-fill, show-up rates)
• Maintain accurate candidate records and pipeline status in the ATS/tracker
• Coordinate with Training and Operations teams on onboarding schedules and class start dates
• Provide regular pipeline and funnel reports to TA leadership
• Ensure a positive candidate experience throughout the hiring process

Qualifications

• 1–3 years of recruitment experience, preferably in a BPO or call center environment
• Experience with high-volume, fast-paced hiring (bulk hiring, mass hiring, or hypergrowth recruitment)
• Familiarity with ATS platforms and recruitment tracking tools
• Strong sourcing skills (job boards, social media, referrals, agencies)
• Excellent English communication skills, both written and verbal
• Ability to work under pressure and meet tight hiring deadlines
• Strong interpersonal skills with the ability to assess culture and role fit quickly
• Willingness to work on rotating shifts or extended hours during peak hiring periods
• Amenable to work onsite [insert location] as required

Nice to Have

• Experience recruiting for specific verticals (customer service, healthcare or any niche roles)
• Familiarity with volume assessment tools