Junior Parts sourcer

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose.

Job Purpose

The Junior Part Sourcer provides administrative and operational support to the sourcing function by assisting with the identification, pricing and availability of parts. This role is responsible for executing allocated sourcing tasks accurately and efficiently, supporting warranty and non-warranty claims, and maintaining supplier communication. Working under guidance, the Junior Part Sourcer contributes to cost-effective sourcing, data accuracy and compliance with established processes and service standards.

Responsibilities

Sourcing Support
Conduct basic part and price sourcing using approved
systems and supplier channels. Support phantom quote
sourcing by obtaining preliminary pricing and availability.
Verify part numbers, pricing and availability with suppliers
Accurately capture sourcing information and maintain data
integrity. Assist with 3rd party and non-warranty claim
sourcing under guidance. Gather multiple supplier quotes
where required and submit to senior sourcer for review.
Follow up with suppliers on outstanding quotes or
confirmations Ensure adherence to sourcing guidelines and
preferred supplier lists.

Operations Management
Assist with warranty claims part and price confirmations by
validating information with suppliers Support senior sourcers
with documentation and follow-ups related to claims Ensure
required information is captured correctly to support claim
processing Flag discrepancies or pricing variances for
further investigation Support the delivery specific goals in
terms of implementing cost reduction, risk management, or
creating synergies, following established systems and
protocols. Approve or reject a price difference based on the
investigation of the quotation in question.

Operational Compliance
Follow sourcing policies, procedures and systems
requirements Ensure all activities comply with agreed SLAs
and governance standards Maintain accurate and auditable
records of sourcing and pricing decisions Strictly adhere to
all sourcing Standard Operating Procedures (SOPs), policies
and governance frameworks.

Stakeholder Engagement
Maintain professional working relationships with suppliers
and internal stakeholders Escalate service or SLA issues to
leadership Respond to and record day-to-day incidents with
suppliers and to routine queries from suppliers and internal
customers in a timely manner to enable delivery of the
agreed services and supplies. Engage with suppliers to
request quotes, confirm availability and follow up on queries
Build and maintain professional working relationships with
suppliers Provide updates to internal stakeholders on
sourcing progress Escalate supplier-related issues or SLA
concerns when required Provide timely updates to internal
teams on request status.

Work Scheduling and Allocation
Receive and execute assigned sourcing tasks in line with
defined priorities and SLAs Maintain accurate tracking of
work progress and update internal systems accordingly
Escalate complex queries or delays to leadership Ensure
record keeping of all VAPS costing activities.

Personal Capability Building
Develop knowledge of parts, suppliers and sourcing
processes. Build understanding of pricing structures and cost
drivers. Participate in training and coaching to develop
sourcing capability. Continuously improve accuracy,
turnaround time and quality of work.

Education

Grade 12/ SAQA Accredited Equivalent (Essential)

Experience

1 or more years' work experience (Essential); Experience in Motor Body Repairs (Advantageous); Experience in the Insurance Industry (Advantageous)

Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.