Essential Duties and Responsibilities

Planning, Scheduling & Order Management

• Lead order processing activities.
• Plan, schedule, coordinate, and approve product releases into production planning systems based on material and capacity availability.
• Monitor production schedules and proactively address issues impacting committed ship dates (CSD), lead times, response times, and inventory objectives.
• Coordinate with Master Planners and Master Schedulers to manage product life cycle requirements and material availability.
• Support inventory control, supply chain management, material planning, production scheduling, and demand fulfillment activities.
• Provide input to management and coordinate production rescheduling due to design changes, labor constraints, material shortages, backlogs, or other scheduling disruptions.
• Support production launches, product phase-outs, and engineering change implementations to ensure customer requirements are met while minimizing material obsolescence and excess inventory.

Inventory Management

• Work closely with Planning and Inventory Control teams to minimize excess inventory, including raw materials, work-in-process (WIP), and semi-finished goods.
• Support banking and buffering strategies to balance inventory requirements and accommodate volume fluctuations.
• Monitor inventory levels and recommend actions to optimize inventory turns while supporting customer demand.

Production Coordination

• Maintain daily communication with manufacturing supervisors and production leaders to monitor production plan execution and schedule adherence.
• Act as the primary liaison between Master Planning, Inventory Control, Manufacturing, and Production Control to ensure successful plan execution.
• Coordinate activities related to material readiness, capacity constraints, and production priorities.
• Support continuous improvement initiatives focused on operational efficiency, inventory management, and customer satisfaction.

Process Improvement

• Drive process improvements within Order Management, Planning, Inventory Control, and cross-functional support areas.
• Analyze operational data and develop recommendations to improve planning accuracy, inventory performance, and production throughput.
• Identify and implement corrective actions to improve service levels and operational performance.

Knowledge, Skills, and Qualifications

Technical & Analytical Skills

• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions.
• Strong understanding of production planning, scheduling, inventory management, and order fulfillment processes.
• PC skills, including proficiency with Microsoft Office applications and enterprise systems.
• Knowledge of Jabil software packages, ERP/MRP systems, and planning tools.
• Ability to generate reports, analyze trends, and interpret performance metrics.
• Ability to compute rates, ratios, percentages, and interpret graphs and charts.

Communication Skills

• Ability to effectively present information and respond to questions from managers, customers, clients, and the general public.
• Strong written and verbal communication skills.
• Ability to write simple correspondence and prepare routine business reports.
• Ability to read, comprehend, and interpret work instructions, correspondence, reports, and visual aids.

Organizational & Problem-Solving Skills

• Ability to prioritize multiple tasks and manage changing customer and business requirements.
• Strong attention to detail and organizational skills.
• Ability to apply common-sense understanding to carry out instructions and resolve routine operational issues.
• Ability to work effectively in standardized environments while adapting to changing priorities when necessary.

Cross-Functional Collaboration

• Ability to work collaboratively with Planning, Manufacturing, Inventory Control, Supply Chain, Customer Service, Program Management, and Engineering teams.
• Ability to influence and coordinate activities across multiple functional areas to meet customer commitments and operational goals.