- Salary
- $20+
- Location
- Indianapolis, IN
- Experience
- 1+ years
- Source
- Paylocity
Description
Description
Service Advisor | Best-One Tire & Service | West 86th St
Join the Best-One Team!
Best-One Tire & Service in West 86th St is looking for a Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in a retail tire or automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!
What You’ll Earn:
Starting at $20/hour, with higher pay based on experience.
Why You'll Love Working Here:
· Top Pay - the more you know, the more you earn
· Paid holidays & vacations; closed most major holidays
· Home on Sundays
· Health/dental/vision insurance
· 401(K)- Company Match!
· Team member discount program
· Continuing education/training
· Uniform Program
· ...and being a part of a company that offers a career, not just a job!
What You'll Do as Service Advisor:
· Answer phones and greet and assist customers in a respectful and timely manner.
· Answering customer questions about service outcomes and consulting with technicians when necessary
· Overseeing and managing the shop’s scheduling and workflow
· Informing customers of changes in service or when their vehicle is ready to be picked up
· Monitor technician’s workflow and proper maintaining of tools and equipment
· Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards
What We're Looking For:
· Must have at least 1 year of experience in the retail tire environment.
· Must perform duties and responsibilities in a safe manner.
· Must have a valid driver’s license; driving record must meet company’s insurance requirements.
· Commitment to service beyond the expectations of our customers.
Who we are:
For more than 77 years, Best-One Tire & Service has grown from a single service station into one of North America's largest independent tire dealers, with 285+ locations across 35+ states. While we've grown, one thing hasn't changed—our commitment to taking care of our customers and our team members.
Our mission is simple: Create Raving Fans. And we know our success starts with our team members – our internal ravings fans.