Recruitment Lead Generation & Appointment Setter

 About Penbrothers 

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

 

About the Client

Our Client is a healthcare-focused technology company dedicated to advancing the health of medicine by providing an ecosystem of products and services that improve medical staffing. Their portfolio includes the largest doctors staffing agency in Australasia and an emerging work-life operating system for medical staff and providers. With innovation at their core, the client is shaping the future of medical work by delivering intelligence, tools, and solutions for healthcare professionals and organizations.

About the Role

As a Recruitment Support Associate, you will play a key role in helping our Australian Sales Recruitment team reconnect with doctors within our existing database. This role focuses on high-volume outbound calling, maintaining accurate candidate records, and supporting engagement initiatives that encourage doctors to reactivate their profiles and connect with recruiters. If you enjoy speaking with people, thrive in a structured environment, and have excellent attention to detail, this is an opportunity to make a meaningful impact on the recruitment process. 

What you’ll do

• Conduct a minimum of 200 outbound calls per week to re-engage inactive doctors within the database.

• Qualify and reconnect doctors with the appropriate Sales Recruiters through warm call transfers or scheduled appointments.

• Encourage doctors to reactivate their profiles and update their marketing communication preferences.

• Maintain accurate and up-to-date records by updating doctor information within internal systems.

• Ensure database integrity by consistently applying data quality and compliance standards.

• Assist in creating, coordinating, and distributing targeted email campaigns to specific doctor groups.

• Support recruitment engagement initiatives that improve database activity and candidate responsiveness.

• Collaborate closely with Sales Recruiters to ensure a seamless candidate experience.

What You Bring

• Excellent verbal and written English communication skills.

• Proven experience in high-volume outbound calling, preferably supporting English-speaking markets.

• Strong customer service skills with the ability to build rapport and engage professionally over the phone.

• Resilience and persistence when handling repetitive tasks and managing call rejection.

• Exceptional attention to detail with the ability to maintain accurate records and data quality.

• Strong organizational and time management skills, with the ability to prioritize tasks and work independently.

• Comfortable using CRM or database systems to update records and track interactions.

• A proactive mindset with the ability to work collaboratively in a fast-paced recruitment environment.

 Our Hiring Process

We utilize AI tools to enhance hiring efficiency and ensure a fair evaluation. Consequently, candidates will engage with an AI Interviewer, supervised by Human Talent Acquisition Experts who will support your entire application journey.

Our AI Expectations: While we encourage you to use AI for CV refinement and research, we require that all interviews and assessments be completed through your own authentic effort. The use of real-time AI assistance during interviews or to complete skills tests is strictly prohibited to ensure a fair and genuine evaluation of your capabilities.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies. 

·   Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience. 

·   Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.

·   Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home. 

·   Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.