Applications Analyst 2 – Epic Patient Access Applications

Job Description

UW Medicine IT Services has an outstanding opportunity for an Applications Analyst 2 – Epic Patient Access Applications.

WORK SCHEDULE

• 100% FTE
• Monday – Friday; Core hours for UW Medicine IT Services are 8:00 – 5:00 (PST)
• Day Shift

DEPARTMENT DESCRIPTION

UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine.  UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW).  ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

POSITION HIGHLIGHTS

• 100% remote opportunity
• 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
• 100% matching, 100% immediately vesting 403(b)

PRIMARY JOB RESPONSIBILITIES

• Provide production support of Epic system applications based on specific needs of UW Medicine locations
• Participate in business analysis, technical analysis, design, build, testing, and implementation of enhancements and project activities related to revenue cycle applications
• Technical troubleshooting and analysis of Epic-related issues, including on-call support during evening and weekends (rotating schedule with team members)
• Work closely with business operations to design and implement solutions to improve the revenue cycle performance of the medical centers and other UW Medicine entities
• Design and execute software solutions that solve business problems
• Project management and project execution on small to medium projects

REQUIREMENTS

• Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of experience/education
• Background in practice management systems such as ADT, Registration, Scheduling, and Referrals
• Currently holds one Epic certification (or equivalent with other EHR systems) OR has had Epic proficiency (or equivalent) for 2+ years in relevant functional/business area
• Epic Hello World and/or Infusion Template Generator experience are highly desired 

3+ years of recent healthcare or IT experience must include:

• 1+ years providing EHR systems application maintenance/support.
• Demonstrates a strong customer oriented mindset,  with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service.
• 1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
• Experience participating in defining customer requirements and translating them into design specifications
• Experience assisting team members and sharing knowledge, with exposure to mentoring others
• Familiarity with database structures, data definitions, and data relationships
• Familiarity with software development lifecycle
• Recent experience with formal project management methods
• Experience significantly contributing to multidisciplinary work groups in an application development or support setting
• Experience independently outlining  work plans and meeting deadlines
• Experience executing test plans and test cases
• Experience supporting small scale enterprise customers, both internal and external
• Experience walking clients through the use of systems, preferably in a healthcare environment

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 

Become part of our team.  Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum:

$97,020.00 annual

Pay Range Maximum:

$120,804.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.