Document Specialist – Client Lifecycle Management (Middle East Team) (f/m/x)

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.

Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Client Lifecycle Management is a key first line of defense within a business line from a service and risk management perspective.

The role holder will work closely with the local Front Office team (Business Head, Team Heads, Relationship Managers (RM), Client Service Executives), Compliance, Legal, Anti Financial Crime (AFC) and Business Management Team. In addition, the role holder will work with the stakeholders (including CLM, Operations, Compliance and AFC) at the relevant PB locations, mainly Switzerland.

Responsibilities

• Responsible for end to end on-boarding new clients and support KYC periodic/event driven review of existing clients in a high quality and timely manner.

• Liaise effectively with client-facing teams; provide strategic guidance as needed around preparation of client documentation, account opening policies, processes and KYC/AML standards.

• Conduct full due diligence with respect to new and existing relationships for the enforcement of controls associated with Know Your Client (KYC) governing documentation for various account types – individuals, legal entities and Anti Money Laundering (AML) regulatory requirements.

• Conducting research on new and existing clients, obtaining information from public sources, screening natural persons/entity names against sanctions, adverse news and politically exposed person lists (PCR/Lexis Nexis).

• Collect and verify/corroborate KYC/AML related documentation to perform required regulatory screening. Escalate due-diligence findings to Senior Management and Compliance/AFC where applicable.

• Central point of contact for the Front Office and internal stakeholders (Documentation Unit, AFC/Compliance, Legal and Middle Office Operations) concerning client on-boarding queries and status updates until final client adoption/review

• Preparation of comprehensive account opening pack for Business/Compliance/AFC sign offs.

• Handle/oversight of account maintenance activities, – passport expiry, and documentation deferral tracking until resolution.

• Support Business management Team in Regulatory Reporting

• Remain current and thorough on operational processes, services and Firm’s systems/applications as applicable in DB Switzerland

• Ensure adequate support is rendered during regulatory and internal audits.

• Complete remediation/other projects as and when applicable within the stipulated deadlines.

• Highlight any suspicious activity to Head of Business/Business Manager/Office Manager in a timely manner.

Skills

• Education: Bachelor degree in economic or financial a must - Master degree a plus.

• Experience: 3 to 10 years of experience in Client Onboarding / CLM position in an International Private Bank. Experience working with Middle Eastern clients.

• Language: Fluent English skills. Arabic language skills are an asset

• MS Office Proficiency: Advanced skills in using Excel/PowerPoint/Word

• Communication Skills: Excellent written and verbal communication skills for interacting with diverse stakeholders.

• Interpersonal Skills: Ability to build relationships, work effectively in teams, and collaborate with others across different locations.

• Problem-Solving Skills: Ability to identify and solve problems, often under pressure.

• Time Management: Ability to prioritize tasks, manage time effectively, and meet deadlines.

• Adaptability: Willingness to learn new skills and adjust to changing priorities and situations.

• Analytical skills: Superior analytical skills (including data analysis) as well as being detail-oriented on both strategy and execution.

Well-being & Benefits

• Emotionally and mentally balanced
  We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.

• Physically thriving
  We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.

• Socially connected
  We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.

• Financially secure
  We support you to meet personal financial goals during your active career and for the future.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.