Medical Receptionist

Description

The Medical Receptionist is responsible for ensuring exceptional patient experience through efficient management of the practice operations.  Responsibilities include but are not limited to: 

• Greeting and checking patients in a fast-paced medical office 
• Answering telephones and responding appropriately to patient calls and inquiries 
• Assisting with collecting patient balances and all necessary healthcare insurance information and paperwork 
• Scheduling patient appointments  
• Assisting controlling the flow of the patients in the office 
• Making chart notes and notes for the Doctor as necessary 
• Working directly with the doctor to implement provider scheduling to ensure maximum productivity.?  
• Performing other related office duties as required. 

Medical Receptionist Skills/Abilities 

• Ability to work independently 
• Dependable 
• Detail and task oriented, with strong follow up skills 
• Accurate typing and date entry skills 
• Strong customer service and communication skills 
• Ability to prioritize job duties to meet deadlines 
• Knowledge of Microsoft applications MS Word, Excel, and Outlook 
• Have organizational skills to maintain logs and provide follow-up with other departments 
• Ability to read and interpret documents such as patient charts, safety rules, operating and maintenance instructions, and procedure manuals.? 
• Ability to speak effectively and clearly to patients and their family members. 
• Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization. 

Qualifications: 

• A high school diploma or GED certificate 
• Experience working in a medical office preferred. 
• Experience working with an EMR system preferred.