Assistant Food and Beverage Manager

Description

MISSION: The Auditorium Theatre, an Illinois not-for-profit organization, is committed to presenting the finest in

international, cultural, community, and educational programming to Chicago and to the continued restoration and

preservation of the National Historic Landmark Auditorium Theatre.

COMMITMENT:

The Auditorium Theatre thrives on the shared humanity that the performing arts provides. We are at our best when

our leadership, partnerships, and the work we present on our stage reflects the world around us and the audiences

that walk through our doors. Core to this belief is a commitment to inclusion, diversity, equity and accessibility. We

are dedicated to leveraging the transformative power of the arts to fully become the Theatre for the People.

POSITION SUMMARY:

The Assistant Food & Beverage Manager position is responsible for assisting the Food & Beverage Manager

during all events at the theatre while delivering the highest caliber of customer service to guests.

• Must have experience working in a large volume theatre, music venue, or arena
• Must present themselves in a positive and professional manner to all teammates, staff, and guests
• Ability to work in a high volume, customer service driven environment
• Ability to handle customer inquiries and complaints
• Ability to direct and assign tasks to F&B staff during set up, break down, and during all events in the theatre
• Assists bartenders with ID checks
• Assists bartenders with POS troubleshooting
• Helps to direct flow of patrons: to bar locations, assists with merchandise line, and coat check
• Assists with inventory management and tracking
• Assists F&B Manager with nightly close outs of POS system
• Checks that all staff side work has been completed
• Adheres to the theatre’s Food & Beverage policies as outlined in our handbook
• Other administrative tasks as assigned

Requirements

• Knowledge and experience working as an Assistant Manager within a large Theatre or high volume F&B environment, music venue, arena · 
• Must be receptive to working in inclement weather and extreme temperatures · 
• Available to work a flexible schedule, including evening, weekend and Holiday hours · 
• Work successfully in a fast paced and loud environment 
• · Able to lift and carry 25 lbs 
• · Required to stand for long periods of time; ability to bend, lift, and walk up and down stairs ·
•  Excellent verbal and communication skills ·
•  Strong spirit of optimism, collaboration & flexibility. ·
•  Basset Certified ·
•  Experience with POS systems ·
•  Experience with leading and directing a team of 20