Case Administration Specialist

At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.

Job Description:

Job Announcement

Job Title: Case Administration Specialist

Division: Corporate Restructuring

Department: Client Services

Reports to: Case Administration Manager

Location:

Position Summary

Epiq Bankruptcy Solutions operates a Case Administration department to process and maintain accurate information submitted primarily via mail from potential claimants. This person is responsible for the review and accurate processing of Proof of Claim forms, correspondence, tax forms and other related documents associated with Chapter 11 bankruptcy filings. This person is also responsible for researching; gathering and recording data points such as name and address information for specialized data entry projects. A Case Administration Specialist has interaction with cross-functional teams including Audit, Case Management, Consulting, Data Services and other Operations groups within Epiq Bankruptcy Solutions and Epiq Class Action.

Essential Job Responsibilities

· Maintain and record accurate and timely time-detail entries.

· Open, review, sort, date-stamp and distribute incoming mail

· Assemble, label and file documents according to departmental standards

· Maintain and track incoming and outbound client case files to/from storage facility

· Assist with new client set-up tasks such as client profiles, scanning ids and document labels

· Maintain intake, scanning, redaction and data entry tracker for all EBS proof of claim forms

· Maintain master Bar Date tracker and coordinate notifications to impacted departments

· Label and Scan documents processed by EBS associates

· Review and redact documents containing privacy information

· Audit document images to ensure scanning, redaction and processing accuracy

· Monitor and address all incoming internal and external client requests within limited timeframes

· Prepare data discs containing electronic case files and distribute as requested

· Input case-specific information obtained from various documents into proprietary Case Management Database

· Review legal documents/contracts to obtain and key name and address information to assist with the preparation of Schedules of Assets and Liabilities, Creditor Matrix and UCC Liens

· Perform internet research to obtain and key name and address information to assist with the preparation of Schedules of Assets and Liabilities, Creditor Matrix and UCC Liens

· Alter name and address data to conform to proprietary Case Management Database structure

· Prepare proof of claim binders as per bankruptcy court requirements

· Review, process and track electronically filed proof of claim forms via electronic court dockets and claims registers

· Prepare and upload court claims registers as mandated by each bankruptcy court jurisdiction

· Assist with case closing requirements as mandated by court orders such as the preparation of final court claims registers, creditor matrix , 2002 service lists and hard copy claim audits and packaging for submission to federal archives

· Other projects as assigned by supervisors

Required Qualifications & Characteristics

· 1+ years of experience in an inbound mail processing role (preferred)

· Good verbal and written communication skills

· Dependable and able to adhere to schedule

· Effective listening skills

· Attention to detail

· Ability to work effectively in a high volume and sometimes stressful work environment

· Ability to read, write and speak English

· Ability to sit at work station for long periods of time

· Ability to handle multiple projects and deadlines

· PC proficiency including Microsoft Office Suite

· Bachelor’s degree in Communication, Business Management, Social Sciences or the Legal field or equivalent experience (preferred)

Your specific salary will be determined based on several factors:

• Location-based market rate for the role

• Your abilities in relation to the job specification

• Performance during screening and interview

• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.