- Location
- Four Seasons New Orleans, United States of America
- Type
- Part-time
- Department
- Administration
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.About The Role:
Four Seasons Hotel and Private Residences New Orleans is seeking a Front Desk Receptionist to join our exceptional Front Office Team. As the first and lasting impression of our luxury hotel, you will play a vital role in creating memorable guest experiences through genuine hospitality, personalized service, and attention to detail. If you are passionate about welcoming guests and delivering world-class service, we invite you to join our team.
What You'll Do:
Greet and check in guests efficiently, ensuring correct room type and rate.
Handle check-outs, settle bills accurately, and confirm guest satisfaction.
Maintain a balanced cash bank; process payments, currency exchange, and reconcile transactions.
Provide top-tier hospitality, resolve guest inquiries and requests promptly.
Use hotel systems for check-in/out, reporting, and room assignments.
Assist with reservations and guest calls when needed.
Uphold Four Seasons standards and work harmoniously with the team
What You Bring:
Knowledge of OPERA preferred
Minimum of two years’ experience working in luxury Hospitality or Customer Service required
Multi-Tasking and Prioritization skills
Work authorization in the United States required
What To Expect:
Work a flexible schedule that will include 11 p.m.- 7:30 p.m. shifts, particularly Friday, Saturday, and Sundays, and holidays.
Thrive in a fast-paced hospitality environment that requires continuous standing, multitasking, and proficiency in using hotel management systems and other electronic equipment.
Partner with colleagues across departments to create seamless, personalized experiences that leave a lasting impression on every guest.
What We Offer:
Rewarding Work Culture
Excellent Mentoring, Training and Development Opportunities
World Class Medical, Dental, and Vision Insurance Program
Complimentary Stays at Four Seasons Worldwide after 6 Months
Holiday and Vacation pay (9 paid Holidays including Mardi Gras)
Complimentary employee meals prepared by the Four Seasons Culinary Team
Complimentary dry cleaning of employee uniforms
Discounted parking
401k participation with a company matching program
Want to know more about working for Four Seasons? Visit us at:
YouTube: http://bit.ly/WeAreFS
Facebook: http://bit.ly/WeAreFS_FB
LinkedIn: http://bit.ly/WeAreFS_LI
Twitter: http://bit.ly/WeAreFS_TW
Instagram: http://bit.ly/WeAreFS_IG