Your role and responsibilities

• You support and advise your Colleagues on Application Problems by answering IT-specific Questions. 
• You will analyze hardware and software Faults, which is Part of your daily Challenge where you can demonstrate your problem-solving Skills. 
• You will plan System and Network Structures and implement them together with your Team.
• You will coordinate external Service Providers for Hardware and Software Problems (2nd and 3rd level support). 
•  You will be involved in various Projects to establish IT Systems.
• You will also conduct Workshops and create Training Documents and Instructions for your Colleagues. 

Your profile

• You have a High School Diploma. 
• You have a strong technical Understanding and are enthusiastic about IT Topics and modern Technologies. 
• You enjoy dealing with and solving customer Queries of all Kinds and value personal Contact. 
• You are a strong Communicator, show Initiative, think, and act analytically and are willing to learn new Things. 
• You have a Car Driver's License. 
• Very good German and good English Skills round off your profile. 

Why us?

Hybrid working: We offer you flexible working between digital work from home and a modern office in the center of Frankfurt (3 days remote / 2 days office).
Training & Development: We give our employees individual training opportunities to develop their skills. In addition, we offer an e-learning platform where you can access various modules from different subject areas at any time.
Jobticket / JobBike: You will receive a Jobticket from us. We also get our employees on bikes – select a JobBike and start cycling.
Health care: Your health is important to us. That's why you benefit from our regular check-ups and our health week with various workshops.
Gym: With us you can stay fit in our in-house gym, whether before work, during your lunch break or after work.
Childcare: We support you in getting a place in the in-house kindergarten in St. Martin Tower (depending on availability).
Other benefits: We want our employees to feel comfortable. That's why we also offer other benefits, such as employee events, corporate benefits or the restaurant in the St. Martin Tower.

Diversity is an important part of our global corporate culture. Therefore we are pleased to receive applications from severely disabled people, who are given preference if they have the same qualifications.

Your contact person

Derya Tanriverdi