Recovery Housing Manager

Description

 Isaiah House is Kentucky’s largest non-profit, Christ-centered addiction recovery organization. We provide evidence-based, holistic care to individuals battling substance use disorders. With a heart for transforming lives, we serve individuals and families across the Commonwealth through a full continuum of care, from residential treatment to outpatient services and recovery support. www.isaiah-house.org

We are seeking a dedicated and dependable Recovery Housing Manager to help oversee the daily operations and programs within our Recovery Housing communities. This role is responsible for promoting a safe, stable, supportive, and recovery-focused environment for residents while providing leadership and support to Recovery Housing staff.

The ideal candidate will be passionate about helping individuals build a strong foundation for long-term recovery while ensuring housing operations are consistent with organizational policies, program expectations, and the mission of Isaiah House.

Key Responsibilities

• Help create and maintain a safe, supportive, structured, and recovery-focused environment where residents can continue building a strong foundation for long-term recovery and success. 
• Provide day-to-day leadership and supervision to Recovery Housing staff, including assigning responsibilities, coordinating schedules, providing guidance, and supporting staff development. 
• Oversee daily operations of Recovery Housing properties to ensure programs and services run smoothly, safely, and consistently. 
• Build positive, professional relationships with residents while providing encouragement, accountability, guidance, and support throughout their recovery journey. 
• Monitor resident participation, program compliance, progress, and overall status while addressing concerns and recognizing achievements and milestones. 
• Coordinate and track required drug screenings and maintain accurate and timely program documentation. 
• Conduct and coordinate routine property walkthroughs, inspections, and other safety and compliance checks. 
• Respond appropriately to critical incidents and emergency situations and promptly communicate concerns to appropriate leadership. 
• Coordinate resident transportation to employment, recovery meetings, groups, church, appointments, and other approved activities, when applicable. 
• Assist with coordinating resident transitions, including move-ins, move-outs, and transfers between Recovery Housing properties. 
• Coordinate food, household supplies, and other property needs, as applicable. 
• Maintain accurate records related to resident participation, program requirements, disciplinary actions, schedules, and other required tracking. 
• Coordinate participant schedules and requirements for applicable programs, including the Continuum of Care (C.O.C.) Program. 
• Manage resident communication platforms and ensure important program information, schedules, and expectations are communicated clearly and consistently. 
• Collaborate with other Isaiah House departments and community partners to support resident progress and continuity of services. 
• Mentor and develop direct reports through ongoing feedback, coaching, and opportunities for professional growth and advancement. 
• Assist with planning and supporting Isaiah House graduations, celebrations, and other recovery-focused events. 
• Support grant-related requirements, documentation, tracking, and program activities associated with Recovery Housing. 
• Promptly communicate resident concerns, property issues, safety concerns, and other significant matters to Recovery Housing leadership. 
• Perform other duties as assigned to support the overall success of residents, staff, and the Recovery Housing program. 

Mission, Vision & Core Values

As a leader within Isaiah House, the Recovery Housing Manager is expected to actively support our mission and vision and consistently model our Core Values in their leadership, decision-making, and interactions with residents, employees, leadership, and community partners.

Our Mission
Isaiah House exists to provide comprehensive, high-quality, evidence-based integrated care for individuals by instilling H.O.P.E. — Healing, Opportunity, Purpose, Education, and Employment — for lifelong success.

Our Vision
To be the mission leader in equipping individuals with the resources needed to achieve lifelong recovery while restoring families and improving communities.

Our Core Values

• Compassion: We seek to emulate Christ by freely giving of ourselves for the benefit of others. 
• Humility: We set aside our egos, remain open to correction and growth, and take responsibility for our actions. 
• Respect: We treat every individual with dignity and respect, regardless of background, circumstances, or position. 
• Integrity: We strive to demonstrate honesty, authenticity, and strong moral character in our actions and decisions. 
• Stewardship: We responsibly and thoughtfully manage the resources entrusted to us. 
• Team-Oriented: We value effective communication, collaboration, and teamwork across departments to accomplish our shared mission.

Requirements

Professional Expectations

• Consistently model and uphold Isaiah House’s Core Values, demonstrating effective leadership, professionalism, accountability, compassion, humility, respect, integrity, stewardship, and teamwork in interactions with residents, colleagues, leadership, and community partners. 
• Participate in all required meetings, in-service programs, trainings, and continuing education activities necessary to maintain professional and organizational standards. 
• Maintain all required training, certifications, licenses, and credentials applicable to the position, ensuring they remain current and in good standing. 
• Maintain appropriate professional boundaries, confidentiality, and ethical standards in accordance with Isaiah House policies and applicable regulatory requirements. 
• Demonstrate reliability, sound judgment, accountability, and flexibility while responding effectively to the evolving needs of residents and the Recovery Housing program. 
• Lead by example and contribute to a positive, collaborative, and recovery-focused culture that supports the mission and vision of Isaiah House. 

Qualifications & Experience

• High school diploma or GED required; additional education or training in behavioral health, human services, recovery services, or a related field is preferred. 
• Previous experience working in substance use disorder treatment, recovery services, behavioral health, or a related setting strongly preferred. 
• Previous experience in property management, residential programming, housing operations, or staff supervision preferred. 
• Valid Kentucky driver’s license with an acceptable driving record, as required for position-related transportation responsibilities. 
• De-escalation training required or the ability to successfully complete required training upon hire. 
• Adult Peer Support Specialist (APSS) certification or training preferred, based on program needs. 
• Intervention and crisis-response training preferred. 
• Strong leadership, communication, organization, problem-solving, and conflict-resolution skills. 
• Ability to provide compassionate, recovery-focused support while maintaining appropriate accountability and professional boundaries. 
• Ability to remain calm, exercise sound judgment, and respond appropriately to challenging behaviors, conflicts, critical incidents, and emergency situations.