Volunteer Program Coordinator

Coordinate, monitor and manage volunteer and program activities within an assigned department; monitor and evaluate program performance; recommend and implement modifications to systems and procedures; recruit, train and supervise volunteer staff; perform a variety of administrative tasks in support of assigned area of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
 

ESSENTIAL FUNCTIONS: Essential functions may include but are not limited to the functions listed below. Mustbe able to perform the essential functions of the job with or without a reasonable accommodation.

1. Oversee and coordinate volunteer activities for an assigned department including recruiting, selecting interviewing, training and assigning work.
2. Recommend and participate in the implementation of goals and objectives; establish schedules and methods for providing volunteer services; outreach and education; implement policies and procedures.
3. Monitor and evaluate program performance; recommend and implement modifications to systems and procedures.
4. Identify various functions and duties that can be performed by volunteer coordinators; train staff to perform assigned functions.
5. May receive and assess requests by various agencies for special volunteer projects; assign volunteers to agencies as appropriate.
6. Motivate and evaluate volunteer staff; encourage problem solving techniques.
7. May participate in the development and administration of assigned budget.
8. Promote and coordinate specific activities within assigned programs; prepare event and facility marketing material including news releases, flyers, schedules of events, pamphlets and brochures.
9. Organize, schedule and implement volunteer services, activities and other related programs.
10. May assist with the program administrative operations to include contributing to event and program planning, recommending and assisting in the implementation of goals and objectives.
11. Maintain records and develop reports concerning new or ongoing programs and program effectiveness; maintain records for volunteer hours worked; prepare statistical reports as required.
12. May schedule tours with teachers, send out confirmation information and inform general public of program(s) through the mail.
13. May provide assistance and resolution to customers inquiring about services provided.

SUPPLEMENTAL FUNCTIONS:

1. Assist the general public with various requests including gift donations, memorial funds and various donor services.
2. Develop survey instruments; conduct surveys of program participants to determine participant needs; interpret and record survey results; implement program changes in response to results.
3. May serve as liaison; attend and participate in professional group meetings; present information related to volunteer activities; stay abreast of new trends and innovations within assigned area.
4. Perform related duties and responsibilities as required.

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associate's degree from an accredited college or university in business, public relations, or marketing; and

Five (5) years of experience in public relations; and 

To include one (1) year of supervisory or lead experience.

ADDITIONAL REQUIREMENTS: 

Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.

Possession of a valid City Operator's Permit (COP) within six (6) months from date of hire.

May work flexible hours, including evening, weekends, and holidays as required.
 Environmental:
Office environment, exposure to computer screens; outdoor recreational facilities; exposure to noise, dust, heat, cold and inclement weather conditions.

Physical:
Essential and supplemental functions may require maintaining physical condition necessary for sitting, walking or standing for prolonged periods of time.