ASI Manager

The Digital Group at Leidos currently has an opening for an ASI Manager / Network Monitoring Analyst. This position will provide Authorized Service Interruption (ASI) Management for DISA Europe/USEUCOM AOR at Patch Barracks, Stuttgart, Germany. This person will operate within a high-tempo, mission-critical environment, providing situational awareness of ASI whenever shared systems, equipment, servers, applications, or services are required to be down to accomplish either a short notice (uncoordinated) or pre-planned (coordinated) maintenance activity, supporting real-time operational readiness for USEUCOM.

Primary Responsibilities

• Monitor, track, and report throughout USEUCOM AOR and USEUCOM HQs on items such as system reboots, facility power events, software updates, implementation of security patches, hardware upgrades/replacements, cable repairs/upgrades, routine preventive maintenance, or other similar activity that will result in a service interruption.
• Determine risk levels associated with proposed maintenance windows and recommend approval or denial; prioritize conflicting ASIs and guide escalation pathways when issues cannot be resolved at the working level.
• Conduct root cause analysis for repeat ASI-related issues and interpret operational data to identify trends impacting mission readiness.
• Conduct senior-level executive briefings; engage directly with senior DISA Europe leadership, mission partners, and cross-functional technical teams.
• Prepare DISA USEUCOM DNC priority/high interest ASI presentations or DISA's Morning Operational Brief; develop clear, concise, and technically accurate reports and briefings for general officers and senior staff.
• Track and report on high interest ASI items, fielding an average of 150 informational requests per month.
• Review ASI portal inputs and analyze the potential impacts of local/Enterprise scheduled and unscheduled events; assess potential impacts to critical infrastructure and assets supporting assigned missions, and report results of the analysis and assessment.
• Maintain situational awareness for DISA EUR Leadership through monitoring, directing, coordinating, and de-conflicting DISA coordinated maintenance actions; serve as the senior coordination point for ASI actions within the USEUCOM AOR, providing guidance to technicians and analysts during maintenance coordination or service interruptions.
• Coordinate Periods of Non-Disruption (POND) impacting the USEUCOM area of operations based on risk assessments and desired end-states; coordinate conflict resolution and escalate issues that cannot be resolved or de-conflicted to the DISA EUR Battle Captain.
• Ensure accurate and timely data entry, validation, and reconciliation within ASI-related systems such as ITSM, WWOLS, ServiceNow, and GVS.

Basic Qualifications

• Active DoD Secret Clearance with ability to obtain TS/SCI
• Bachelor's degree in a relevant technical discipline and 2 years of overall related experience
• 4+ years of additional related experience and a DoD IAT/IAM Level III certification is accepted in lieu of a degree
• Network Operations/Incident Management experience
• Demonstrated ability to exercise independent judgment in assessing operational risk and recommending courses of action
• Good oral and written communication skills
• Ability to write reports free of spelling and grammatical errors
• Ability to work days, swings, or weekend coverage if operational mission requirements exist
• Experience with Microsoft Office (Excel, Word, Outlook, PowerPoint, & SharePoint)

Preferred Qualifications

• Knowledge of the ASI process across all DISA services, including transport, application, and service
• Familiarity with system applications used to perform this function: ITSM, Teams, SharePoint, Global Video System (GVS), World-Wide Online System (WWOLS), ServiceNow

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Original Posting:

Pay Range:

Pay Range $50,700.00 - $91,650.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.