Non IT Program Manager

OVERVIEW

We are seeking a strategic, relationship-driven leader to enhance growth across priority segments by focusing on youth and student partnerships as well as newcomer community engagement events and experiences. In this role, you will be responsible for developing and executing campus partnerships and event strategies that strengthen our presence within these communities, ultimately driving customer acquisition, engagement, and long-term loyalty.

The ideal candidate will possess a minimum of five years of experience in strategy, partnerships, consulting, or business development. You will thrive in a fast-paced environment, demonstrating strong stakeholder management and influencing skills while collaborating with various teams to deliver integrated and compliant experiences.

Pay: T4 $ 50-$55

RESPONSIBILITIES

• Build and manage strategic relationships with post-secondary institutions, student associations, international student offices, and newcomer ecosystem partners.
• Develop and execute partnership initiatives across campus, community, and digital channels to drive acquisition, engagement, and retention among youth, student, and newcomer segments.
• Oversee segment-level sponsorships, co-branded activations, and community engagement events that enhance brand visibility and deliver meaningful customer experiences.
• Collaborate cross-functionally with Marketing, Product, Legal, Compliance, and Branch teams to deliver integrated, compliant experiences.
• Identify and evaluate new growth opportunities through emerging partnerships, channels, and community networks.
• Leverage performance insights, market intelligence, and competitive analysis to optimize segment strategies and partnership investments.
• Develop business cases, partnership proposals, and executive recommendations to support strategic decision-making.
• Manage partnership operations, including onboarding, contracts, budgets, payments, and expense tracking.
• Deliver targeted marketing campaigns and stakeholder presentations, collaborating with senior external partners and utilizing compelling storytelling to drive impact.

QUALIFICATIONS

• Minimum of five years of experience in strategy, partnerships, consulting, or business development.
• Proven ability to build and scale external partnerships that drive measurable growth.
• Experience or understanding of youth, student, and newcomer segments, including differences between domestic and international student needs.
• Strong stakeholder management and influencing skills across internal and external environments.
• Analytical mindset with the ability to translate insights into actionable strategies.
• Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced environment.
• Risk-aware mindset with the ability to apply sound risk judgment in business decision-making.

PREFERRED

• Experience working with post-secondary institutions, youth ecosystems, or community organizations.
• Background in banking, financial services, or customer growth environments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.