Vice President, Growth & Sales

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The Vice President of Growth & Sales will lead the next stage of commercial growth for a $45 million technology solutions and services provider serving primarily lower mid-market organizations. Reporting to the President, the VP will build the commercial engine needed to evolve the company from a primarily regional, resale-led provider into a growing, services-led technology partner with increasing recurring revenue, stronger margins, deeper customer relationships, and a broader geographic presence. This is a senior executive role with significant opportunity for growth; exceptional performance and demonstrated enterprise leadership could create opportunities for broader responsibility over time.

Primary Responsibilities

• Collaborate directly with the New Charter CRO on portfolio-wide sales programs, tools, and playbooks relevant to the company's growth strategy.

• Partner with leadership on services strategy, pricing, customer experience, strategic planning, budgeting, and market-expansion opportunities.
• Responsible for the development and execution of the company's growth strategy, including sales, pipeline, and forecasting.
• Build a disciplined, scalable sales organization capable of consistently delivering above-market organic growth.
• Lead the shift toward recurring and contracted revenue, partnering with the President and service leadership on packaging, pricing, and positioning of recurring offerings.
• Grow existing customer relationships through structured account planning, segmentation, and cross-selling.
• Lead geographic expansion into new markets across Tennessee and, over time, the broader Southeast.
• Develop, and lead high-performing sales leaders and sales professionals.
• Partner with marketing on measurable demand generation, and with service and operations leadership to ensure commitments align with delivery capacity.
• Participate as a member of the executive leadership team in strategic planning, budgeting, and organizational development.
• Provide the President and ownership with transparent reporting, reliable forecasting, and market intelligence.
• Maintain clear accountability for the Sales and Growth organization while contributing to local and enterprise-level planning and decision-making.

Skills & Experience

• 15+ years of progressively responsible commercial and business leadership experience.
• Significant leadership experience in a technology solutions or services organization (IT services, managed services, VAR, or systems integration).
• Experience leading sales for a $25M–$100M+ business or comparable business unit.
• Demonstrated success generating sustained, above-market organic growth.
• Experience selling both hardware/software solutions and technology services, including transitioning customers toward recurring-revenue relationships.
• Strong understanding of managed-services and recurring-revenue business models.
• Experience selling to SMB and lower mid-market organizations.
• Demonstrated ability to grow existing accounts as well as acquire new customers.
• Experience building and managing high-performing sales organizations.
• Strong command of pipeline management, forecasting, sales methodology, compensation, and commercial analytics.
• Experience entering and developing new geographic markets.
• Strong financial acumen, including gross profit, EBITDA, cash flow, and customer economics.
• Demonstrated ability to work effectively across sales, operations, service delivery, and finance.
• Experience with acquisitions, private-equity-backed organizations, or businesses undergoing transformation is a plus.

Who We are: 

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. 

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!  Learn more here: Why New Charter.

New Charter is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.