POSITION SUMMARY

The Platforms Engineer (Saviynt Administrator / Developer) is responsible for the design, development, implementation, administration, and continuous improvement of the Saviynt Identity Governance and Administration (IGA) platform. This role partners with application owners, business stakeholders, infrastructure teams, cybersecurity, audit, and compliance organizations to deliver scalable identity lifecycle management, access governance, provisioning automation, access certifications, Segregation of Duties (SoD) controls, and regulatory compliance capabilities across the enterprise. Serving as both a technical engineer and platform administrator, the position ensures applications are onboarded efficiently, access controls are enforced consistently, governance processes are automated, and identity management solutions strengthen security, enhance user experience, and support business and compliance objectives. 

KEY RESPONSIBILITIES

• Administer, develop, configure, and continuously optimize the Saviynt Identity Governance and Administration (IGA) platform to support identity lifecycle management, access governance, provisioning automation, and compliance initiatives. Monitor platform performance, analyze operational metrics, troubleshoot issues, and implement enhancements that improve system stability, scalability, and efficiency. 

• Contributes to the design and configuration of platform & systems, considering scalability, performance, security aspects, and ensures ongoing compliance with original design and configuration. Builds and deploys infrastructure components, ensuring proper configuration and integration. Configure and integrate Saviynt with enterprise systems including Microsoft Entra ID, Active Directory, SAP, HR systems, databases, cloud applications, and other connected platforms using APIs, connectors, SQL queries, and automation technologies. Develop, maintain, and support Saviynt workflows, business rules, REST API integrations, SQL-based reporting, data validation processes, and automation solutions to improve operational efficiency and governance effectiveness. Support enterprise IAM transformation initiatives including application onboarding, migration activities, certification rollouts, governance enhancements, and identity modernization programs. 

• Collaborates with senior engineers, cybersecurity teams, application owners, auditors, and business stakeholders to design, implement, and improve identity governance solutions, access controls, and automation capabilities. 

• Documents support requests, resolutions, and troubleshooting steps. Provides technical support to users, troubleshoots and resolves complex hardware and software issues, and administers and maintains the Identity Governance & Administration (IGA) platform. Applies predefined procedures for platform and system tuning, optimization, access governance, and IAM lifecycle management practices.  

• Provide advanced technical support for Saviynt and related IAM technologies by troubleshooting complex system, integration, and access management issues while documenting support requests, resolutions, runbooks, operational procedures, troubleshooting guides, and technical documentation; actively participate in knowledge-sharing initiatives, technical workshops, and team collaboration efforts to promote operational excellence, effective platform administration, and continuous improvement of the Saviynt platform. 

• Administer and develop the Saviynt Identity Governance and Administration (IGA) platform, ensuring reliable operations, automated access governance, and compliance with SOX, audit, and regulatory requirements through reporting, certifications, and governance controls. 

• Assists with future infrastructure platforms and systems backup planning. Assists in the design & execution of disaster/system recovery and testing processes and standards. 

• Develops and implements reporting frameworks to track and analyze platform and system performance, utilization, and governance metrics; creates or leverages existing dashboards and visualizations for monitoring. Supports SOX, audit, and compliance requirements through reporting, access reviews, governance controls, and documentation. 

• Develop and implement reporting frameworks, dashboards, and governance metrics to measure platform utilization, certification completion, provisioning effectiveness, compliance adherence, and operational performance. Support SOX, audit, and regulatory requirements through reporting, access reviews, governance controls, and documentation. 

• Contributes to the design and configuration of IAM platform architecture, ensuring scalability, security, performance, resiliency, and compliance with established standards and best practices. Build, deploy, and maintain platform components, integrations, and supporting infrastructure. 

• Actively participates in knowledge sharing activities, such as team meetings, presentations, or workshops. Collaborates with team members to identify gaps in knowledge and propose solutions to improve documentation and information sharing. 

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Information Technology, related field or equivalent experience preferred  

• Two (2) years of relevant experience required. 

• Strong understanding of, and hands-on experience with Saviynt Platform EIC  integration design, development and support preferred.  

• Strong understanding of IAM processes preferred 

• Experience partnering with integrated suppliers, service providers, business facing IT, Audit and compliance, and stakeholders to deliver solutions preferred 

• Saviynt certifications preferred 

SKILLS

• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful. 

• AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination. 

• Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change. 

• Cloud Infrastructure Management - Setting up, configuring, monitoring, and optimizing the components of cloud infrastructure. 

• Computer Networking - A system in which multiple computers are connected to each other to share information and resources. 

• Cybersecurity Risk Management - The process of developing cyber risk assessment and treatment techniques that can effectively pre-empt and identify significant security loopholes and weaknesses, demonstrating the business risks associated with these loopholes and providing risk treatment and prioritization strategies to effectively address the cyber-related risks, threats and vulnerabilities, ensuring appropriate levels of protection, confidentiality, integrity and privacy in alignment with the security framework. 

• DevSecOps - A set of practices that automates the integration of security at every phase of the software development lifecycle, from initial design through integration, testing, deployment, and software delivery, with an aim towards shortening the systems development life cycle and pas well as continuous delivery and a security first approach. 

• General Programming - Applies a computer language to communicate with computers using a set of instructions and to automate the execution of tasks. 

• Infrastructure as Code (IaC) - The process of managing and provisioning infrastructure through code instead of through manual processes. 

• IT Infrastructure Management - Planning, design, delivery and control of information technology infrastructure. 

• Performance Monitoring - The process of measuring the performance of a system in real time in order to determine problems and identify other factors that may cause problems in the future. 

• Policy Management - The process of creating, implementing and maintaining policies and procedures within an organization. 

• Process Automation - Also known as business automation or digital transformation, this is the technology-enabled automation of complex business processes. It can streamline a business for simplicity, achieve digital transformation, increase service quality, improve service delivery or contain costs. It consists of integrating applications, restructuring labor resources and using software applications throughout the organization. 

• Service Delivery Management - The manner in which an organization provides users access to IT services, which include applications, data storage and other business resources. 

• Systems Administration - Performs a variety of functions including user management, system monitoring, system configuration, performance tuning, backup and recovery, and access control. 

• System Platform- A system platform refers to the underlying foundation or framework that supports and manages the operation of software applications and hardware components within a computing environment. It provides a standardized and cohesive infrastructure, allowing for the development, deployment, and integration of various technologies and services. 

• Systems Testing - The process of testing conducted on a complete integrated system to evaluate the system's compliance with its specified requirements. 

• Systems Integration - The process of linking together various IT systems, services and/or software to enable all of them to work functionally together. 

• Troubleshooting - The act or process of discovering and resolving problems, disputes, or mechanical issues through a systematic, usually iterative, approach.