Licensing, Rules, Records, & Compliance Administrator

STATE OF COLORADO RESIDENCY REQUIRED

NOTE: This announcement may be used to fill multiple openings. 

Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

 We offer a generous benefits package including:

•  11 paid holidays per year plus vacation and sick leave

•  Medical, dental, and vision plans

•  State paid life insurance policy

•  Choice of 2 retirement plans (defined benefit or defined contribution)

•  Optional 401(k) and 457 plans

•  State paid short-term disability coverage

•  Additional optional life and disability plans

•  Credit Union membership

•  Training and professional development

To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits.

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service?  

This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.**

The Division of Early Learning Licensing and Administration (DELLA) is the State’s lead agency in planning and implementing public child care policy. In addition, the Division is responsible for the licensing and monitoring of child care facilities. DELLA ensures the health and safety of children in less-than-24-hour licensed (or license-exempt) early care and education environments by promulgating regulations for child care that ensure minimum standards for the health and safety of facilities. The Division accomplishes this through the annual inspection and monitoring of child care facilities, consultation and coaching for early care and learning professionals, and collaborating with early care and learning providers, child care associations, Early Childhood Councils, local governments, and county agencies, advocates, and other important stakeholders.

What you’ll be doing:

The Licensing, Rules, Regulations, and Compliance Administrator is delegated Staff Authority to influence decisions and execute rule promulgation & project management activities specific to child care licensing projects in Colorado. This position is critical to ensuring the various child care licensing projects are executed successfully and that all child care licensing project-related decisions are well organized and appropriately documented. The encumbering plans, coordinates, and implements child care licensing projects assigned by Division and/or Office leadership. This position designs systems and processes that do not currently exist to document actions and decisions associated with the various child care rule promulgation and child care licensing projects in the Division of Early Learning Licensing and Administration (DELLA). The role will utilize process improvement best practices to ensure child care licensing projects, processes, and change management activities are executed successfully. Responsibilities also include identifying problems and developing action plans to correct identified issues. This position plans and organizes critical project meetings, compiles data, and prepares management reports that influence Division and Office leadership decision-making. 

The Administrator regularly interacts with internal and external stakeholders. It is responsible for answering questions, providing information, and advising stakeholders on technical issues and projects related to child care licensing. Responsibilities include reviewing, analyzing, and implementing stakeholder feedback. This position adheres to the child care licensing rulemaking process and procedures to resolve difficult or unusual situations, influences, and creates new child care center rules when applicable.

Additional position duties include, but are not limited to:

• Serves as the staff authority and primary point of contact for executing the multiple concurrent projects related to child care licensing rule promulgation in the State of Colorado.
• Maintains familiarity with every aspect of child care licensing rule promulgation-related projects and project activities, including all short and long-term goals, project calendars, priorities, progress, and work plans.
• Designs, implements, and manages processes that do not currently exist to document child care licensing rule promulgation-related processes, guidelines, roles, and standards.
• Manages the child care licensing website content and resources; updates and maintains the child care licensing and Background Investigation Unit (BIU) website content and resources; and ensures that appropriate child care licensing rule promulgation content is available to various child care stakeholders.
• Develops frameworks and processes to ensure child care licensing and background investigation website content is updated regularly and in compliance with current child care licensing and background investigation policies, including publicly available resources, forms, and all public-facing documents.
• Serves as the primary point of contact for DELLA who reviews the CORA request to determine if the CORA request can be fulfilled.
• Reviews program cases in Salesforce to determine if a Report of Inspection has been uploaded, approved, and there is a URL link to ensure that it is posted on the Colorado Shines website.
• Reviews the scanning system to ensure the Report of Inspections, Report of Inspection Response forms, Report of Inspection Verification sheets, and other supporting documentation have been uploaded.
• Works with the CORA team to comply with requested documents in a timely manner and coordinates necessary individuals from the DELLA team to ensure the CORA request can be fulfilled.
• Reviews and analyzes adverse action packets, prepares legal action files.
• Requests more information from the licensing specialists once the adverse action evaluation has been completed, and finds the supporting documents that have not been collected in the legal file.
• Manages all child care licensing projects and ensure projects are well organized, well-documented, and successful. This includes organizing project logistics and developing, coordinating, and supervising project goals, objectives, and project-related activities.
• Establishes new processes to execute child care licensing projects, including ensuring compliance with project scope, meeting deadlines, and achieving project objectives.
• Onboards new projects, develops project charters, creates project schedules, and sets up project plans; determines when more information is needed during the project intake process and solicits required information from the requestor.
• Creates new internal processes and procedures to ensure child care licensing projects are executed successfully; revises related project management processes and procedures as needed.
• Consults with project sponsors and stakeholders to understand and outline the purpose and desired outcome of child care licensing projects.
• Performs other duties as assigned.

Residency Requirement: 

This posting is only open to residents of the State of Colorado at the time of submitting your application. 

Class Code & Classification Description: (New)

H1B4XX

Administrator IV

MINIMUM QUALIFICATIONS:

Experience Only:  

• Seven (7) years of relevant professional experience in child care licensing services, evaluation of child care facilities, investigations, or casework practices; which must have included the following:
  • At least one (1) year of demonstrated experience comprehending, utilizing, & implementing knowledge of the Child Care Licensing Act (child care licensing system rules, regulations, policies, and practices).

OR,

Education and Experience: 

• A Bachelor's degree from an accredited institution in a field of Communications, Public Administration, Business Administration, Political Science, Project Management, Human Services/Early Childhood Education, or a closely related field.

AND

• Three (3) years of relevant professional experience in child care licensing services, evaluation of child care facilities, investigations, or casework practices; which must have included the following:
  • At least one (1) year of demonstrated experience comprehending, utilizing, & implementing knowledge of the Child Care Licensing Act (child care licensing system rules, regulations, policies, and practices).
    

Please note: You must clearly and concisely document within the duties of each position held and noted in your application to what level and extent your professional work experience satisfies the minimum qualifications for this position.The required experience must be substantiated within the work experience section of your application and in the supplemental questions. Your resume will not be reviewed to determine if you meet the minimum qualifications; only the work experience section and supplemental questions of your application will be reviewed to determine this. “See Resume” statements on the application will not be accepted. In addition, part-time work will be prorated.

Substitutions: 
Additional related experience may substitute for the education on a year-for-year basis. 
Additional appropriate education in a related field may substitute for the experience requirement on a year-for-year basis. 

DEFINITION OF PROFESSIONAL EXPERIENCE:
Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

 Preferred Qualifications:

• State of Colorado experience related to the duties of this position.
• Demonstrated experience researching, analyzing, and implementing the requirements of State and Federal statutes and rules.
• Ability to effectively engage people, organizations, and partners in developing goals.
• Demonstrated knowledge of the Colorado Open Records Act.
• Expereince training, facilitating, and presenting to large groups of diverse audiences.

Highly Desired

• Ability to effectively transmit ideas, instructions, and information through clear and concise written and verbal communication methods.
• Demonstrated experience in child care licensing, including the adverse action process for child care facilities.
• Proficient computer skills.
• Knowledge of licensing rules and regulations.
• Time management
• De-escalation techniques for difficult or confrontational situations.

Conditions of Employment:

• Applicants must pass a thorough background check prior to employment. 
• Employees who have been disciplined, terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

How to Apply (PLEASE READ CAREFULLY) 

Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.

Complete Applications must include the following documents:

1. A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)
2. A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)
3. A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.
4. If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.

Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.

Comparative Analysis Process

The comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email. 

Failure to submit properly completed documents by the closing date will result in your application being rejected.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Department does not offer sponsored visas for employment purposes.