Health Professional VI - Director of Staff Education-CMHHIP

You are required to work at your assigned work location during your scheduled work times. 

Monday - Friday, 8:00 a.m. - 5:00 p.m. at the CMHHIP Campus

This position is responsible for the provision of education and training to all Colorado Mental Health Hospital at Pueblo (CMHHIP) staff, specifically focusing on mandatory training and new employee orientation (NEO). Key responsibilities include the annual assessment of mandatory learning needs across all disciplines, the identification of areas for improvement within mandatory trainings, the development and implementation of curricula and educational materials to address identified needs, and the delivery and evaluation of all provided education. The role mandates meticulous tracking and reporting of educational compliance, as well as a comprehensive understanding of regulatory and accrediting standards pertinent to the Staff Education department. This position ensures that all staff education aligns with accrediting standards and guidelines. The role is critical in establishing the Staff Education Department as an organizational priority, necessitating the creation of strategic, operational, and programmatic processes that deliver high-quality educational programming designed to enhance clinical competency and ultimately improve patient healthcare outcomes. These processes must reflect a collaborative, interdisciplinary, and state-of-the-art approach to the execution, formulation, and creation of educational objectives, thereby integrating educational services throughout the hospital in support of its overall mission and statement. The position includes oversight, in collaboration with the Quality Support Services Department (QSS), for the interpretation and implementation of educational standards set by outside regulatory agencies. These agencies include The Joint Commission (JC), Centers for Medicare and Medicaid Services (CMS), the BHA Rules and Regulations, and the Colorado Department of Public Health and Environment (CDPHE). This role involves planning, directing, and administering the development of CMHHIP's mandatory trainings, utilizing internal and external expertise and arranging for subject matter experts to meet facility needs. This position provides management and oversight of the Staff Education Department personnel, collaborates with other hospital leaders, and represents the Staff Education Department on hospital-wide committees and work groups. Duties in the position include: 

• Develops curriculum to satisfy mandatory training requirements for CMHHIP new and current staff members

• Determines the tactical educational plans and formulates state-of-the-art programmatic approaches to satisfy mandatory training requirements facility-wide

• Evaluates the relevance of educational and clinical theories to invent systems, clinical competency guidelines, and curricula that will be applied by others hospital-wide

• Directs the implementation of these interdepartmental educational initiatives, establishing overarching objectives that align with the strategic master plan of executive leadership

• Exercises high-level administrative autonomy in evaluating changing standards from external regulatory agencies (The Joint Commission, CMS, CDPHE) and formulates the facility’s long-term training processes and Quality Assessment and Performance Improvement (QAPI) strategies to ensure continuous compliance

• Collaborates with all departments to fulfill training requirements

• Manages the Cornerstone Learning Management System

• Ensures that staff across the campus are cognizant of the requirement to attend mandatory annual training

• Confirms the competence of personnel conducting trainings

• Partners with Quality Management to assess needs, initiate Quality Assessment and Performance Improvement (QAPI) initiatives to evaluate, monitor, improve, and conduct follow-up assessments of identified needs

• Accesses training rosters and reports for accrediting agencies to ensure compliance with expectations (timeliness, accuracy, and inclusion of necessary information)

• Provides quality, evidence-based education and training to new and current CMHHIP staff to prepare them to be resourceful, confident, and knowledgeable in the provision of providing high-quality patient care in a specialized forensic, psychiatric population

• Serves as a Master or Core instructor, responsible for delivering training in Non-Escalation, De-Escalation, Mandt, RIPP, CPR (Cardiopulmonary Resuscitation), and other designated content

• Routinely supervises and observes training for  both new and current CMHHIP staff, volunteers, students and any other needed discipline

• Requires actively providing direct class supervision, consultation, and mentoring of co-instructors as needed

• Manages all instructors and co-instructors and assigns the appropriate classes for them to teach based on training and subject matter experience

• Engages with other instructors to continually enhance the quality of training provided

• Utilizes a diverse range of instructional techniques, including lectures, role-playing, videos, and case studies, and takes the lead in educational and instructional activities

• Develops innovative and creative approaches to education and development which promote staff involvement and facilitates attendance and participation

• Evaluates and refines teaching modalities based on feedback and organizational impact

• Responsible for grading and evaluating class tests and examinations, and distributing course materials to students

• Necessitates the ability to effectively manage multiple tasks, establish priorities, and achieve results within designated time frames, utilizing both staff education and other departmental resources 

• Operates as the Appointing Authority and formal Unit Supervisor for the Staff Education Department
• Exercises direct, formal control and signature authority for actions and decisions that directly impact the pay, status, and tenure of six or more full-time equivalent positions
• Determines staffing patterns and develops work units in order to deploy staff effectively to achieve the hospital’s overarching educational goals
• Responsible for providing documentation to support recommended corrective and disciplinary actions, signing performance plans and appraisals, and resolving informal grievances
• Works with Human Resources to determine FTE classifications, starting the hiring process, interviewing applicants, and executing hires, promotions, and transfers in strict adherence to State Personnel Rules
• Collaborates closely with Human Resources when addressing employee relations matters

• In coordination with the Chief Operating Officer, the position establishes and manages the department's operating budget

• Necessitates operating the department within established budgetary guidelines through the effective utilization of personnel resources and the monitoring of expenditures, in cooperation with the CDHS Southern District Procurement offices

• Responsible for maintaining services within the general framework provided by the Chief Financial Officer and the Chief Operating Officer, proactively anticipating potential over-expenditures due to price increases or other unforeseen circumstances, and submitting timely requests for budget adjustments to address such needs

• Oversees the ordering of all necessary unit supplies, conducted through the appointed Administrative Assistant and Program Assistant, to ensure standardization and prevent ordering in excess of unit requirements

• Serves as the approver for all P-Card purchases

• Completes any other duties that may arise that are not covered in the above duty statements

Nine (9) years of relevant experience in training with at least four years of supervisory experience.

OR

A combination of related education and/or relevant experience in training with at least four years of supervisory experience  equal to nine (9) years.

• Current or previously certified Verbal Defense/Continuum of Therapeutic Intervention, RIPP or CPR Instructor 

• Proficient in Power Point curriculum development

• Ability to work independently, providing training to staff on units on various shifts

• Professional writing and speaking skills

• Proficient in computer usage and applications

• Full background check and reference check required

• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position

• Other Conditions of Employment specific to Program

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

1. Disclose that information on the application.

2. Explain why the prior termination or resignation should not disqualify you from the current position.

3. Provide your employee number from your prior State employment.  Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

• Shall not initiate or engage in sexual, social, personal or financial relationships with patients either during or any time after hospitalization, even if the patient requests or initiates such a relationship All relationships with current or former patients must be disclosed on your application
• Successfully pass all modules of the CMHIP New Employee Orientation core curriculum to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics
• Possess the physical ability to successfully complete hospital-adopted physical interventions training, MANDT, and CPR
• Lift arms above head and kick as high as own waist
• Stabilize another person to accomplish a controlled containment to the floor
• Withstand impact on own body using an ASP shield
• Rotate body 90 degrees with feet planted for using a defensive tactic
• Kneel on one or both knees and stand up again with multiple repetitions
• Must be able to see and hear in order to observe, address and respond to potential breaches in safety
• Seize, hold, control or subdue violent or assaultive persons and defend oneself or others to prevent injury
• Demonstrate body agility, strength of all four limbs and the ability to walk and climb stairs consistently
• Work in situations involving assaultive behavior, physical control of another person and/or restraint situations
• Ability to read and comprehend the English language; effectively and fluently communicates in English, both verbally and in writing
• Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings
• Willing and able to travel
• 2-step TB (tuberculosis) screening is required of all new employees upon hire
• Annual influenza vaccination and any other vaccinations as required by the State of Colorado

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements. 

• Preferred Qualifications & Competencies:

  • Relevant years of state service experience

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position.  You must complete the official State of Colorado online application.  Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process.  Part-time work experience will be prorated.

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated.  You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review 

• You can find the official appeal form here

• You must be deliver the official appeal form to the State Personnel Board:

  • By email ([email protected]), or

  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or 

  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or

  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
    

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or

•  Refer to the  Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage

How to apply to the State of Colorado(Youtube Video, Runtime 3:59, Closed Captions Available)

The Assessment Process

For additional recruiting questions, please contact [email protected]

About Us & Benefits: 

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• State of Colorado Employee BenefitHub Resource Center

• Employee Wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values:

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide

• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement

• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado

• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public

• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy

• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans

ADA Accommodations:

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment. 

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected].

The State of Colorado is an equal opportunity employer.

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities.  

The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).  Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.