Long Haul Coordinator

We are seeking a highly organised and detail-oriented Long Haul Coordinator to support the effective coordination of distribution activities across South Africa.

The successful candidate will coordinate with third-party transport providers, ensure efficient movement of goods, monitor delivery performance, analyse operational data, and maintain clear communication with all relevant stakeholders.

Key Responsibilities

• Coordinate and ensure the correct number of third-party vehicles are arranged for planned loads.
• Support planners with the preparation and updating of weekly delivery plans.
• Monitor and ensure third-party transporters consistently meet agreed load targets.
• Track and monitor all third-party deliveries while in transit.
• Ensure products are distributed accurately and within the required timeframes.
• Investigate customer and operational complaints and implement appropriate corrective actions.
• Maintain and update transport rates in accordance with fuel price changes.
• Analyse transporter performance and identify opportunities for improved efficiency.
• Support future pricing reviews and participate in preferred-supplier processes.
• Ensure transport invoices are processed and paid on time, while resolving any discrepancies or disputes.
• Conduct regular performance reviews with third-party transport suppliers.
• Ensure transport claims relating to in-transit damages are investigated and closed out promptly.
• Liaise with the Loading Supervisor regarding loading plans and progress.
• Perform other duties and responsibilities relevant to the role as required.

Qualifications & Skills

• Tertiary qualification in Supply Chain, Logistics, or a related field.
• Previous logistics experience within the transport industry will be advantageous.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• SAP experience will be advantageous.
• Strong attention to detail with a high level of accuracy.
• Customer-focused with a commitment to delivering excellent service.
• Enthusiastic, self-disciplined, and self-motivated.
• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Strong analytical and problem-solving abilities.