How we work 

• We believe Product Managers should be builders, not coordinators.  

• We expect Product Managers to use modern AI-assisted tools to accelerate discovery, analysis, prototyping, experimentation and delivery. 

• We favour evidence over opinion, outcomes over output and learning over process. 

• We encourage Product Managers to get hands-on, building prototypes, testing ideas and working directly with engineers to validate opportunities. 

 What you'll be doing  

• Define, drive and own clear product vision, roadmap and measurable outcomes for your product area. 

• Lead journey digitisation and automation, replacing manual and paper-based processes with scalable digital capabilities. 

• Drive measurable improvements in client experience, operational efficiency and business value using data, experimentation and insight. 

• Identify, validate and prioritise opportunities using client feedback, operational data, market insight and commercial analysis. 

• Build prototypes and experiments using digital and AI-assisted tools to validate assumptions before committing engineering investment. 

• Apply data, AI, automation and intelligent workflow capabilities to improve client and colleague experiences. 

• Work closely with engineering to understand platform constraints, technical debt and capability reuse opportunities. 

• Partner with operations teams to reduce manual effort, avoidable contact and failure demand. 

• Make clear prioritisation decisions based on value, opportunity cost, client impact and technical feasibility. 

• Measure outcomes and use evidence to decide whether initiatives should be scaled, improved, simplified or stopped. 

• Champion your products by communicating decisions, trade-offs, progress and value to stakeholders. 

• Ensure products comply with relevant regulatory requirements within the financial services industry. 

About you 

• An AI-capable product builder who can identify value, validate ideas, shape investment decisions and deliver measurable outcomes across client journeys, operations and technology. 

• Proven experience as a Product Manager, ideally within financial services, fintech or another regulated sector. 

• Can evidence owning measurable outcomes and making prioritisation decisions based on evidence, value and trade-offs. 

• Strong product discovery, experimentation and delivery experience. 

• Comfortable building prototypes and using AI and other tools to accelerate learning and decision making. 

• A track record of successfully launching and managing digital products from conception through to demise. 

• Strong analytical and problem-solving skills, with the ability to translate quant and qual insight into product decisions. 

• Able to work effectively with engineers, understanding technical constraints, APIs, platform capabilities and delivery trade-offs. 

• Strong communication, presentation and stakeholder management skills. 

• A solid understanding of user experience (UX) principles and design thinking. 

• Highly accountable, able to independently identify opportunities, shape investment decisions and deliver measurable outcomes with minimal direction.