- Location
- Manchester, CT
- Workplace
- Onsite
- Type
- Full-time
- Department
- Real Estate
- Source
- PCRecruiter
Description
Apartment Leasing Specialist
Are you a natural closer who loves connecting with people and turning prospects into residents? Our client is seeking a Leasing Specialist to join a busy, high-energy leasing center and play a key role in driving occupancy and delivering an exceptional resident experience.
This is an excellent opportunity for an experienced Leasing Specialist, Leasing Consultant, Apartment Leasing Professional, or sales professional with market-rate multifamily experience who knows how to build relationships, overcome objections, and close the deal. You'll work alongside a dynamic property management team, helping prospective residents find the apartment home that's right for them while contributing directly to the community's leasing and occupancy goals.
Compensation includes an hourly rate plus commission, along with a comprehensive benefits package.
What You'll Do
As a Leasing Specialist, you'll own the prospect experience from the first phone call or email through the signed lease. You'll combine sales, customer service, leasing, and administrative expertise to keep the leasing pipeline moving and convert qualified prospects into new residents.
- Welcome and engage prospective residents with a warm, professional approach
- Answer incoming calls, respond to inquiries, and provide timely follow-up
- Schedule appointments and conduct engaging apartment and community tours
- Identify prospect needs and match them with the right apartment home
- Follow up consistently with leads through the leasing process
- Present apartments, highlight community amenities, overcome objections, and close leases
- Prepare leases and complete required leasing and administrative paperwork
- Maintain accurate prospect and resident information in CRM and lead-management systems
- Support leasing and occupancy goals through proactive sales activity
- Build strong relationships with current residents and contribute to resident satisfaction
- Assist with rent collection and resident account matters
- Coordinate and respond to resident service requests
- Assist with planning and executing resident events and community activities
- Provide general administrative support to the onsite property management team
What We're Looking For
We're looking for someone who combines sales confidence with genuine customer service skills. You should be comfortable asking for the sale, but equally comfortable building trust and creating a welcoming experience for every prospect and resident.
The ideal candidate will have:
- Experience in apartment leasing, multifamily property management, residential sales, or another customer-focused sales environment
- Market-rate apartment leasing experience preferred
- A proven ability to close leases and achieve leasing goals
- Excellent verbal and written communication skills
- A confident, personable, and professional presence
- Strong customer service and relationship-building abilities
- Computer proficiency and experience with CRM, lead management, or property management software
- Excellent organization and attention to detail
- The ability to manage multiple prospects, follow-ups, appointments, and administrative tasks in a fast-paced environment
- A team-oriented attitude and willingness to jump in wherever needed
- A genuine interest in helping people find a place they are proud to call home
Build Your Career in Multifamily
This isn't simply a front-desk leasing role. As a Leasing Specialist, you'll have the opportunity to make a measurable impact on occupancy, revenue, and the overall resident experience while working with an experienced property management team.
If you're an energetic apartment leasing professional who knows how to sell, follow up, build relationships, and close, this could be the opportunity you've been waiting for.
Apply today to take the next step in your multifamily property management career!
Apply today for immediate consideration or reach out to Sam Brockwell to learn more!
(919) 752-5899
[email protected]
This is an on-site role located in Manchester, CT.