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The Fire Alarm and Security Service Technician is a role responsible for independently performing core technical functions related to the service of fire alarm and security systems. This position is capable of completing standard service and maintenance tasks without direct supervision. The technician applies industry knowledge, troubleshooting skills, and best practices to ensure systems are operating in compliance with applicable codes and standards.

Essential Duties & Responsibilities:

• Perform maintenance and service of fire alarm and security systems independently.

• Diagnose and troubleshoot system issues and implement corrective actions.

• Complete standard service calls without direct supervision.

• Interpret system drawings, specifications, and technical manuals.

• Use hand tools and testing equipment to perform required tasks.

• Ensure all work complies with applicable codes, standards, and company policies.

• Accurately complete service reports, documentation, and inspection records.

• Communicate effectively with customers, team members, and supervisors.

• Identify potential system deficiencies and recommend corrective actions.

• Maintain a clean and safe work environment on job sites.

• Provide guidance and support to entry-level technicians as needed.

• Travel to job sites as required.

• Perform work in commercial, industrial, and construction environments.

• Performs other duties as assigned by management.

Education/Qualifications:

• High school diploma or equivalent required.

• Minimum of 3+ years of experience in the fire and life safety industry as a technician.

• NICET Level I or above preferred.

• Strong understanding of fire alarm systems, components, and troubleshooting methods.

• Ability to work independently and manage assigned tasks.

• Strong problem-solving and organizational skills.

• If Driving Role: Must have a clean driving record and active driver’s license.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned by management.

Physical Requirements:

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.

• Ability to lift 50+ pounds.

• Exposure to varying conditions including heights, confined spaces, and active job sites.

• Ability to stand, walk, bend, kneel, and reach for extended periods.

• Work performed in commercial, industrial, and construction environments.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.