Campus Manager: Education

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY

The incumbent is responsible for the overall leadership and management function in the campus including integration with business and industry stakeholders. Furthermore, will be responsible for the sustainable performance of the site, ensuring alignment to the Netcare values and fostering a culture of participation and empowerment.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Operational process improvement and efficiencies

• Initiate and implement operational activities of Netcare Education which will require alignment to the Netcare goals of broadening access to healthcare in South Africa, especially and to the vision of being a market leader in nursing education and healthcare related education.

Technological enablement

• Ensure technological enablement with innovative as well as accepted business processes

Budget and cost management

• Manage the education budget as well as understanding the financial fundamentals of the industry.

Branding and marketing

• Live the Netcare brand from the inside out and align products, services, day to day activities and customer interactions with overall brand value propositions to drive the consistent delivery of brand promise through culture, systems, attitudes and employee relationships.

BEST AND SAFEST PRODUCT

Academic management

• Oversee all related nursing, management development education and generic training activities according to the policies, procedures, philosophy and objectives of Netcare and Netcare Education.
• Manage and lead the delivery of cost-effective quality education.

Research activities

• Drive  research activities and outputs of all academic staff on campus to discover new knowledge and then apply this knowledge to create new and improved products, processes, and services that meet the academic market needs
• Ensure research of changes in the macro-environment (socio-political, socio-cultural, economic, technological and legal); scanning and analysing the macro-environment to identify trends, developments, opportunities and threats.
• Able to participate in and ensure the management and production of research at the Netcare Education site and collaboratively with other institutions.

Governance, quality and risk management

• Ensure that education standards, quality assurance, administrative process efficiency and risk management is maintained within the campus.
• Achieve a satisfactory level of knowledge and understand the integrated clinical and corporate governance practices and controls to critically evaluate, implement and maintain compliance with good governance structures and processes to promote the ethics and values of the organisation/ industry. Originate action to improve existing work processes and conditions for improved quality of outputs.

ACCELERATING TRANSFORMATION

Transformation targets

• Ensure achievement of transformation goals as set out by the Transformation Committee.

ORGANISTATIONAL GROWTH

Build and maintain stakeholder relationships

• Demonstrate leadership by conveying a strong sense of commitment to values and strategic objectives to ensure business growth and unit sustainability.
• Understand Netcare Group, Netcare Education and Regional Hospital (private and public) strategic business objectives, values and dynamics, as well as Healthcare Industry Professional policies and practices.
• Act in a super visionary role for all activities that take place in the campus and take ultimate responsibility for the outcomes of all activities.
• Understand and keep the business strategic objectives, as well as healthcare industry values, professional codes of conduct and legislative developments at the forefront of decision-making and action.

TRANSFORMATION OF OUR SOCIETY

Build and maintain stakeholder relationships

• Understand the role and responsibility that the campus has towards all stakeholders (i.e. government regulators, industry competitors, network/ alliance partners, learners, the Netcare Group, employees, patients and the general community).
• Liaise with a complex network of stakeholders to ensure business growth and business unit sustainability.
• Build strategic inter-departmental relationships to help achieve business goals.
• Promote sound staff, learner and stakeholder relationships.

People management

• Create an environment where staff are aware of the role they play in the provision of quality nursing education and their value to the organization
• Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
• Develop talented educators and related campus staff.

Personal and professional development

• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.

SKILLS PROFILE

EDUCATION

Required

• Current registration with South African Nursing Council as a registered/professional nurse.
• A Bachelors Degree  and additional specialist qualification.
• An additional  qualification in Nursing Education and Management.
• Master’s Degree.
• Business Management Qualification.

Preferred

• Studying towards A PhD to be completed in the prescribed academic period.

WORK EXPERIENCE

Required

• A minimum of 3 years managerial experience is essential, preferably within the private sector and / or private education environment.
• Proficiency and experience in operational and tactical management.
• Computer proficiency at an advanced level of Microsoft Office Suite and digital learning platforms .
• Proficiency in stakeholder relationship management.
• A detailed understanding and ability to implement financial and business management principles.
• Strong and persuasive negotiating skills.
• Research competence.

KNOWLEDGE

Required

• Proficient knowledge of legislative and business climate pertaining to healthcare as well as general and nursing education.

Preferred

• Knowledge of government and private partnerships.

PHYSICAL REQUIREMENTS

• In the event of any physical or psychological limitation that may impair the employee’s ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

SKILLS

Coaching Others

• The capacity to recognise development areas in others and support them to facilitate personal development through coaching.

Leading and Managing Change

• The capacity to implement and support change initiatives and to provide leadership in times of uncertainty.

Performance Development

• The ability to evaluate and develop different levels of capacity within a team to achieve set objectives.

Taking Action

• Capable of recognising the need for action, considering possible risks and taking responsibility for results.

Decision Making

• Capable of making decisions timeously and taking responsibility for the consequences.

Managing Self

• Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.

Customer Focus and Service Delivery

• The capacity to identify and respond to the needs of internal and external customers.

Adapting and Responding to Change

• Capable of supporting and advocating change initiatives and managing own reaction to change.

Continuous Improvement

• The capacity to improve systems and processes to facilitate continuous improvement.

Technical Knowledge

• The capacity to perform a technical function to required standards.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operations.
• Will interact with internal and external customers through several different means.
• Travel to support the functions of the role may be required.

NETCARE VALUES AND BEHAVIOURS

Netcare Values

At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.