HR Managed Services Transformation Director

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody’s perfect – and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview

Value Streams are new ways of working that focus on optimizing and changing our business in ways that support that execution of our strategy. These teams will have decision autonomy, agile decision-making and dedicated cross-functional teams. The Value Streams will be a paradigm shift in the way work is organized across the organization are designed to provide significant benefits to top line growth, efficiency gains and customer satisfaction, bring together siloed initiatives and drive 'change' in an efficient & coordinated manner, maximizing value from investments, meet end-to-end customer/business needs and aim to reimagine experiences & supporting capabilities, rather than making incremental improvements, transform all aspects of the organization from front-to-back and deliver a standard, iterative methodology organized into several phases where we baseline, reimagine, redesign and support implementation. Value Streams encompass all Optimize the Business (OTB) and Change the Business (CTB) initiatives inclusive of product, technology and process initiatives. The Director, Transformation will report directly to the executive that is the Transformational Leader aligned to their Value Stream and be instrumental in bringing the customer [external and / or internal] to the center of the change, driving new ways of working, collaborating across sub-streams and delivering specific results contributing to the overall value stream's targeted outcomes. This leader will have accountability for decisions related to prioritization, funding allocation, and resourcing. This is an individual contributor role that will cross functional resources such as solution architects, products, business transformation, data & analytics and program managers.

What you will do

• Execute the sub-stream transformation and achieve stated outcomes
• Influence planning and determine sub-stream priorities within parameters of the Value Stream
• Allocate sub-stream funding and resources to specific initiatives
• Partner with key stakeholders and functional leaders to make trade-off and resource allocation decisions across initiatives in relation to both Value Stream outcomes and other required business outcomes
• Resolve cross-initiative issues and remove barriers to execution
• Drive adoption of new ways of working and consistent standards by demonstrating and executing withing the new standards and holding others accountable
• Influence and direct the work of the shared resources and support the performance development by providing timely, relevant and constructive performance feedback and partner cross functionally to ensure the success of the matrixed teams
• Performs other duties as assigned
• Complies with all policies and standards

Experience Qualifications

• Demonstrated ability to own and drive execution of complex transformation initiatives, ensuring alignment with the value stream goals and expected outcomes. preferred
• Demonstrated experience collaborating and influencing cross functionally, and through indirect resources to define, align, and manage expectations for program success. preferred
• Developing track record of delivering final outcomes, working within internal governance frameworks, and adopting new ways of working to drive execution. preferred
• Strong leadership skills in managing day-to-day operations of core teams, facilitating key ceremonies, and pressure testing insights and solutions. preferred
• Demonstrated experience in anticipating and resolving blockers, conflicts, and obstacles, ensuring successful implementation of prioritized backlogs aligned with customer needs and expectations required
• Domain experience in their field paired with curiosity and commitment to continuous learning and value creation. Sees failures as an opportunity to learn, creating an environment where colleagues strive for incredible things.

Skills and Abilities

• Transformation change agent: Is a catalyst and advocate for change. Promotes, enables and supports transformation initiatives through creative problem solving, open / growth mindset, demonstrating curiosity and resiliency. Shows managerial courage to embrace new ways of working, raise issues, and offer new solutions. Understands the importance of communicating context and proactively seeks feedback for continuous improvement.
• Lead with the customer: Listens, anticipates needs, and is proactive in responding to customers (internal, external, prospects, partners, etc.). Focuses on customer interactions, ensuring the customer experience is at the center of the work. Builds and cultivates customer relationships.
• Has ownership mindset: Owns the overall strategy and direction of the value stream program, drives shared accountability. Anticipates blockers, obstacles and conflicts. Focuses on the customer and colleague.
• Manages cross-functionally and aligns stakeholders: Works closely with sponsors, senior leadership, and key stakeholders to define and drive continuous alignment and to manage their expectations. Manages competing priorities. Connects the work and people to anticipate and lead inclusively.
• Drives outcomes and decisions: Sets stretch goals and consistently achieves strong results. Resilient and has the courage to make tough decisions on strategy, execution, and talent amidst uncertainty. Can execute with minimal and ‘best information available’ to ensure quick action.
• Communicates a compelling vision: Empowers and leads the core working team with new ways of working and is a clear, proactive communicator that inspires actions and enthusiasm for the work. Shares knowledge and selects appropriate tools and strategies to inclusively engage and connect messaging.
• Is analytical and data-driven-problem solver: Is a disciplined and prudent manager of company resources making data-driven decisions on where to invest. Someone with enough critical thinking and analytic ability to solve complex problems. Frames questions, analyzes and synthesizes relevant information to draw reasonable conclusions.
• Displays global competence: Understands and considers global impact, specifically as it relates to culture, communications, events, and ways of working. Respects local customs and practices while infusing a global One TriNet mindset. Experience working globally with colleagues outside of the US. Openness to apply an interdisciplinary lens to ensure an intercultural and effective interaction for all.
• Influence without authority: Inspires and persuades others to achieve results by choice rather than compelling by obligation or title. Builds trust and engages others by asking for input, sharing context and rationale for decisions and aligning on common interests and goals. Effectively communicates, connects and builds deep relationships with colleagues.

Travel Requirements

National travel with continuous days in office / on-site in working sessions at least quarterly and possibly monthly in year one.

Work Environment

• Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

The preferred location for this role is Atlanta, GA, and the salary range for this location is $125,000.00 to $250,000.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company’s discretion. The candidate’s final salary offer will be based on the candidate’s skills, education, work location and experience.

A candidate’s compensation may also include bonuses consistent with TriNet’s corporate bonus plan.

Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: https://www.trinet.com/documents/blt5b61a1040aae1904

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact [email protected] to request such an accommodation.