Garden - Garden Host

SUMMARY 

At Magnolia, the Garden Host is responsible for maintaining the gardens and landscapes of select Magnolia properties, as well as exhibiting excellent customer service through communicating best plant care and plant knowledge to guests visiting the Magnolia grounds. This position works from various locations in and near Waco, Texas. It reports to the Grounds Manager and has no supervisory responsibilities.       

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Participate in the landscaping and maintenance of Magnolia gardens  
• Perform ground maintenance tasks such as preparing soil and planting beds, watering, weeding, and pruning* 
• Install new projects, including loading and unloading materials, preparing planters and planting areas, transplanting a variety of plants, and other related responsibilities* 
• Propagate plants of all types from cuttings, seeds, and plugs, and maintain care for young plants* 
• Monitor and treat plant health problems* 
• Operate power tools, hand tools, and various similar pieces of equipment* 
• Keep inventory and perform maintenance on tools and supplies   
• Provide high levels of customer satisfaction through excellent service   
• Maintain cleanliness and quality of work area  
• Clean and maintain tools and equipment   
• Perform work in a safe way, following all safety protocols  
• Perform other duties as assigned 

*Metrics evaluated on Performance Review 

COMPETENCIES 

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals. 
• Critical Thinking: Identify and communicate challenges in day-to-day activities. 
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies. 
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management. 
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience. 
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals. 
• Hard skills: Knowledge of common trees, shrubs, perennials, annuals, climbers, herbs, vegetables, grasses, and bulbs, and ability to demonstrate this knowledge preferred. 

ELIGIBILITY QUALIFICATIONS 

• High school diploma or GED equivalent preferred 
• 0-1 years of related work experience preferred 
• Previous experience using gardening tools and powered landscaping equipment preferred 
• Must be available to work weekends, special events, and holidays as business needs require 

PHYSICAL DEMANDS 

While performing the duties of this job, the employee is regularly required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

WORK ENVIRONMENT 

While performing the duties of this job, the employee is working outside and exposed to all weather conditions. The noise level in the work environment is usually moderate.    

ACKNOWLEDGEMENTS  

Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. 

This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.