Social Worker, Ambulatory Care - Permanent Casual (On Call)

If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub. 

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.   

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. 
 
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. 
 
Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario. 

POSITION SUMMARY

The Social Work After Hours Service offers an urgent response for cases that cannot wait until the next working day. The social worker provided crisis assessment and intervention in regards to sexual abuse, trauma, acute illness, new diagnosis, death or other complex biopsychosocial situations.

The Social worker carries a pager and must report to the hospital within 45 minutes when services are required. 

After Hours social workers must be available to work evenings, nights, weekends and statutory holidays and which may include day time hours.

As part of the casual pool, the social worker will offer support in various areas of the hospital as needed.  The Social Worker addresses the patient and family’s psychosocial factor that are relevant to diagnosis, illness or hospitalization through assessment and counseling, building community relationships, coordinating social services, education, research, and teaching.

MAIN RESPONSIBILITIES

• Provides crisis assessments and interventions to patients and their families.

• Offer consultation to hospital physicians and staff on various issues such as child maltreatment, conflict, and mental health.

• Coordinate emergency resources in regards to transportation, accommodations and meals.   

• Liaises with community partners, including Child Welfare Authorities, Police and other hospitals.

• Works collaboratively with other professionals.

• Participate in interdisciplinary team rounds providing knowledge and expertise in the treatment planning of the psychological, social and emotional needs of children and youth.

QUALIFICATIONS

• Vulnerable Sector Check (Essential)

• M.S.W. graduate from an accredited university program in social work (Preferred)

• B.S.W. graduate will be considered if other qualifications are met (Essential)

• Member of the Ontario College of Social Workers and Social Service Workers (Essential)

• Minimum of 2 years experience within a pediatric or health care setting (Preferred)

• Sound knowledge and experience in crisis, trauma and bereavement intervention (Essential)

• Strong problem-solving skills (Essential)

• Experience working within an interdisciplinary team (Essential)

• Fluent in both English and French (Preferred)

• Strong interpersonal and team work skills (Essential)

*Please note you will be represented by the Ontario Public Service Employees Union (OPSEU). Please note that this position will be based out of Ottawa. Please note that location may be subject to change at any time at the discretion of the employer. All OPSEU members shall be granted an interview upon passing the pre-screening.  Pre-screening might include testing.