- Location
- Fairfield, Connecticut, United States
- Workplace
- Onsite
- Type
- Full-time
- Department
- Business Support Roles
- Education
- High School
- Source
- Greenhouse
Description
Our office, Fairfield County Implants & Periodontics, is seeking a personable and kind-hearted Treatment Coordinator to join our team! We have a beautiful modern office, a wonderful patient population, and an enthusiastic team dedicated to quality care.
Your Responsibilities
As a Dental Treatment Coordinator, you will play a vital role in ensuring a seamless patient experience from the initial consultation to treatment completion. Your primary responsibilities will include effectively communicating treatment plans, coordinating appointments, assisting patients with financial arrangements, and ensuring a positive and stress-free experience for our valued patients.
- Scheduling patients, confirming appointments, collecting payments, providing a WOW experience for our patients
- Completing treatment consents, coordinating patient treatment with other providers
- Answering heavy phone volume, emails, and text messages
- Regular clerical duties: scanning, filing, organizing
- Fully onsite
As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Schedule
Monday-Friday (4-day work week) 7:30am-5:00pm
Office is closed Saturday and Sunday- No Weekend Work
Your Background
The Dental Treatment Coordinator plays a vital role in ensuring that our patients receive the best possible care by effectively communicating treatment plans, assisting with financial arrangements, and coordinating appointments. You also have the following:
- Must live within 25 miles of the office
- Passionate about customer service
- Previous hospitality experience
- Team player
- Solution-oriented
- Great written and verbal communication
- Interpersonal and organizational skills
- Great attitude and strong work ethic
- Dental experience is not required, but it is preferred
- A high school diploma
- Must be able to sit and stand for extended periods of time.
- Must be able to operate standard office equipment
- Must be able to assist patients safely in and out of chairs or treatment areas
- Must be able to maintain clinical positioning for extended periods
- Must be able to work around medical equipment and instruments
- Must be able to adhere to OSHA and infection control standards
- Must be able to perform repetitive hand and wrist movements
- Must be able to respond quickly in emergency situations
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
Your Benefits & Perks
- BCBS Medical & Dental insurance Options
- VSP Vision Coverage
- Complimentary Life Insurance Policy (employee only)
- Short-term & Long-Term Disability
- Pet Insurance Coverage
- 401(k) plan w/match options
- HSA / FSA Account Access
- Identity Theft Protection
- Legal Services Package
- Hospital/Accident/Critical Care Coverage
- Paid Time Off
1047 Old Post Road, Fairfield, CT 06824
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