Associate Director-Home Sales

Lead a team to make an impact at the center of where it all happens – our customers’ homes. As an Integrated Solutions Manager, you’ll oversee a team of sales and support staff as they work to introduce residential customers to our award-winning TV service and technology in collaboration with our service installers. Your knowledge of our wide range of technology and services will ensure they provide customized solutions that create an elevated customer experience. 

What’s it takes to ensure your team delivers the ultimate white glove experience? Excellent communication, strategic thinking, and leadership abilities to match! You’ll take on a variety of responsibilities – from hiring and training to career development and strategic planning. You’ll also oversee the inventory and compliance of your team and take on fleet management responsibilities. Most importantly, you’ll be tasked with ensuring your team develops and attains sales and service objectives within an assigned geographic territory. You’ll ensure that each member of your team is equipped to provide customers with hands-on demos that generate new sales – effectively and independently managing their own appointments to meet sales and service objectives. 

In order to qualify for this position, you’ll need: 

3-5 years of customer facing/sales experience 

3-5 years of management experience, preferred. 

A bachelor's degree, preferred. 

Our Field Sales Managers earn between $86,700 - $108,400 + up to $34,000 in commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. 

Joining our team comes with amazing perks and benefits: 

Medical/Dental/Vision coverage 

401(k) plan 

Tuition reimbursement program 

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) 

Paid Parental Leave 

Paid Caregiver Leave 

Additional sick leave beyond what state and local law require may be available but is unprotected 

Adoption Reimbursement 

Disability Benefits (short term and long term) 

Life and Accidental Death Insurance 

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal 

Employee Assistance Programs (EAP) 

Extensive employee wellness programs 

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone 

Ready to make an 

This position sits in North Houston Tx 

Overall Purpose: Responsible for development and attainment of sales and service objectives through subordinate sales personnel within an assigned geographic area.  

Key Roles and Responsibilities: Supervises sales and support staff, including responsibility for hiring, training, developing, disciplining and contributing to decision making regarding discharge of subordinate employees. Oversees Inventory and Compliance of subordinates including licensure, permits and documentation is per policy and procedure. Will have fleet vehicle management responsibilities. Interacts with other departments and vendors to resolve issues and develop strategic plans. 

Education: Bachelors degree preferred but not required. 

Experience: 3-5 years, customer facing with sales experience, 3-5 years management experience preferred. 

Supervisory: Yes. 

Qualifications - Internal 

Click here to view this job description in Career Intelligence. 

Principle Functional Skills / Competencies Associated with this Title: 

• Addressing Customer Needs 

• Business Acumen 

• Customer Focus 

• Customer-Centric Solution Development 

• Direct Sales 

• Knowledge of Product Line 

• Listening 

• Managing Multiple priorities 

• Operational Excellence 

• Perseverance and Follow-Through 

• Prospecting 

• Service Excellence 

• Team Management 

SA Type