Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with lived experience of mental health and disability and people who identify at LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you. 

• Full time ongoing role in Townsville, Queensland
• SCHADS Level 4 ($46.70 - $50.25 per hour) + leave loading + salary packaging benefits
• Support individuals on their recovery journey following a suicide attempt

If you're passionate about engaging with the community and building connections with those impacted by suicide, this role is ideal for you!

The Program
The Aftercare service offers support by focusing on providing practical psychosocial assistance to individuals experiencing a suicidal crisis or those who have attempted suicide. The aim is to prevent suicide by offering care and practical support that fosters safety and aids in recovery.

About your new role
As a Support Coordinator, you'll play a key part in intake and assessment processes, supporting individuals referred to Wellways. Your role will involve delivering non-clinical care and personalized practical assistance to consumers and their families for the first three months following a suicide attempt.

In this vital position, you will help Aftercare participants develop safety and support plans and provide guidance to ensure they remain connected to crucial services during this critical period.

Leveraging your expertise, you'll engage with vulnerable groups out in the community and enhancing social connections.

To succeed in this role,

• Have relevant qualifications or commensurate experience in working in the mental health or community services sector, generally a minimum of Certificate IV qualification
• Experience in working with people bereaved through suicide or experience in dealing with severe personal trauma
• Strong written and verbal communication skills, with the ability to work with diverse backgrounds
• Police Records Check 
• Driver's License with willingness to travel
• Blue Card and NDIS Worker Screening Check 
• NDIS Workers Orientation Module – Quality Safety and You – free online course 
• 100 Points of ID and Working Rights in Australia

What we can offer you,

• A purpose driven culture where people can thrive, everyone is respected, and differences are valued 
• An equitable, diverse, and socially inclusive work environment 
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing 
• Meal and Entertainment allowance via salary packaging up to $2,650 per annum 
• Receive 17.5% leave loading every time you take annual leave
• Paid parental leave after 12 months of ongoing employment 

For a confidential discussion about the role, please contact Rikki Jackson | [email protected]
Candidates may be interviewed and selected prior to the closing date

Once you APPLY click here for a copy of the position description

Wellways is committed to the safeguarding of children and vulnerable people.  Successful applicants must undergo a comprehensive screening process prior to their commencement. 

Job Description Summary

If you're passionate about engaging with the community and building connections with those impacted by suicide or personal trauma, this role is ideal for you!

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

Applications Close

01/09/2026