Operations Manager - BOC SEQ

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

We provide specialised integrated logistics services to customers in a range of industries including mining, chemical, gases, steel and plastics, petroleum, energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth, 24 hours a day, seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers’ supply chains.

Operations Manager – Rocklea and Bulwer Island, QLD

Why join us - what we offer -

• A Senior Leadership role where you lead a critical operation within a nationally recognised business.

• Influence safety, performance and culture across multiple sites.

• Work in a role with real scale, autonomy and leadership impact and the opportunity to drive performance.

About the role and opportunity on offer -

We are seeking an experienced Operations Manager to lead and optimise logistics operations across multiple sites within the BOC gases network in Queensland. This is a high-impact leadership opportunity for a safety-focused operations professional who thrives in complex transport and logistics environments and is passionate about people, performance, and continuous improvement.

As the Operations Manager, you will lead a team of supervisors and oversee a large frontline workforce, ensuring safe, efficient and compliant operations across multiple locations. You will be responsible for driving operational excellence, supporting frontline leaders, managing stakeholder relationships, and delivering strong performance outcomes across safety, compliance, service, people and cost.

This role offers significant exposure to national stakeholders and provides the opportunity to influence strategic outcomes within a critical transport operation.

Regular travel between sites is required, and occasional after‑hours or weekend work may be necessary to support operational needs.

Duties and Responsibilities / a day in the life of the Operations Manager –

• Lead and coordinate multi-site transport and logistics operations.

• Champion a strong safety culture and ensure compliance with WHS, NHVR and Chain of Responsibility requirements.

• Drive operational performance through effective planning, resource allocation and KPI management.

• Lead and support frontline supervisors and operational teams.

• Manage workforce planning, rostering and payroll oversight.

• Oversee fleet utilisation, maintenance programs and regulatory compliance.

• Conduct business reviews, audits and operational improvement initiatives.

• Manage customer and stakeholder relationships to ensure service excellence.

• Lead continuous improvement activities that enhance operational efficiency and business outcomes.

What You'll Need to Succeed:

You are a proven transport or logistics leader with experience managing large operational teams across multiple sites. You are equally comfortable leading people, solving operational challenges and engaging with senior stakeholders.

You'll bring:

• Extensive experience in transport, logistics, distribution or fleet operations management.

• Strong working knowledge of NHVR, Chain of Responsibility, fatigue management and compliance frameworks.

• Experience managing large-scale operational teams in a fast-paced environment.

• Strong analytical and problem-solving skills with the ability to make sound operational decisions.

• Experience leading audits, compliance programs and continuous improvement initiatives.

• Excellent communication and stakeholder management skills.

• A collaborative leadership style focused on accountability, performance and team engagement.

If you’re ready to take ownership of a complex operation and lead teams toward safe, consistent and high‑performing outcomes, we’d like to hear from you.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.