Touring Client Payroll Manager

ABOUT ROCK FORCE

RockForce is the trusted team setting the stage for the greatest moments in live events. With a legacy built on the unification of nine industry leaders, we bring decades of expertise to seamlessly execute concerts, festivals, sporting events, live broadcasts, award shows, and corporate activations.

Through integrated event production, workforce solutions, innovative technologies, and payroll services, RockForce delivers precision, efficiency, and reliability at every scale.

Our people are the magic-united by passion and skill, we operate as one unstoppable force to ensure every event is executed with professionalism, care, and an unwavering commitment to safety and compliance.

Join us as we head into one of the most exciting eras in the live entertainment industry!

 

JOB DESCRIPTION

This role is designed for an experienced professional services payroll leader who brings deep technical expertise, strong people management skills, and a client-first mindset.

The Client Payroll Manager is responsible for the strategic oversight of client payroll operations, leading the payroll team, ensuring regulatory compliance, and serving as a trusted advisor to Collective Payroll's touring clients. This role plays a critical part in scaling payroll services while maintaining exceptional accuracy, compliance, and client experience.

 

RESPONSIBILITIES:

• Client Payroll Oversight

• Provide strategic oversight of end-to-end payroll processing for business management clients.
• Review payrolls, payroll changes, and complex adjustments.
• Serve as the primary escalation point for complex payroll, compliance, tax, and benefits issues.

Client Advisory & Relationship Management

• Act as a trusted advisor to clients on payroll operations, compliance considerations, and process improvements.
• Lead client onboarding
• Conduct regular client check-ins, identify risks and inefficiencies, and recommend solutions.

Compliance & Risk Management

• Ensure payroll setups and processes comply with federal, state, and local wage and hour laws.
• Stay current on regulatory changes and proactively provide client guidance.

 

QUALIFICATIONS:

• 2+ years of payroll experience
• Proven experience working on a payroll team with complex, multi-client engagements.
• Knowledge of payroll compliance, payroll taxes, and multi-state payroll.
• Exceptional time management skills with the ability to manage competing priorities and deadlines.
• Strong judgment, problem-solving ability, and communication skills.
• High attention to detail with a strategic, process-improvement mindset.

 

Work Environment

• The work is performed in a professional office environment with regular use of computers, phones, and standard office equipment. The role requires the ability to sit or stand for extended periods and manage multiple tasks in a fast-paced setting.

Location:

Nashville, TN

 

WHY ROCKFORCE

We don't just staff events - we build careers. RockForce is committed to attracting, retaining, and developing the best talent in the business. Our crews benefit from:

• Competitive Wages
• Eligible employees may participate in comprehensive health, dental, and vision insurance plans, as well as a 401(k) plan, once qualification requirements are met.
• Opportunities for professional development and advancement

 

This commitment makes RockForce an employer of choice in the live event industry.

 

 

RockForce strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, RockForce will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, RockForce also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact Human Resources to request the opportunity to participate in a timely interactive process. We will also provide reasonable religious accommodations on a case-by-case basis.