Health Unit Coordinator (HUC)

Department Overview

The Health Unit Coordinator is part of the health care team and utilizes her/his knowledge and skills to support and enhance nursing area/unit operations throughout OHSU. The Health Unit Coordinator maintains an accurate and current profile of patients and health care team members in multiple locations: census boards, call lists, and in the integrated heath record. The Health Unit Coordinator serves as a communications specialist, providing clerical and reception skills, data collection and computer entry. The Health Unit Coordinator provides problem-solving and performance improvement assistance on the unit. 

 

6/7VPV Surgical Oncology: Our primary teams are Surgical Oncology, Complex Abdominal Surgery, Colorectal Surgery, Thoracic Surgery, Foregut Surgery, ENT/OMFS, Gynecology Oncology, and Radiation Oncology. Unit has 64 patient care beds.

Function/Duties of Position

• Demonstrate performance consistent with Departmental, Divisional and Organizational expectations and core competencies; maintain confidentiality and privacy of patient information; prioritize Health Unit Coordinator responsibilities and seek consultation when needed; perform area specific skills and follow established protocols; demonstrate fiscal accountability and the effective use of resources
• Prepare and maintain patient medical records; enter acuity of unit patients; maintain unit census documents/boards; photocopy and fax documents; maintain, order, and stock nursing unit supplies and resource materials; enter billing data, open, sort and distribute mail; organize and maintain filing systems; maintain logs and statistics related to unit operations; process physician orders, as directed; Document in Soft Med.; prepare and maintain Care Management notebook used for documentation of Care Coordination rounds. 
• Support patient and family centered care across the continuum through service excellence; greet and screen visitors and provide information within unit- defined standards; respond to call lights; provide unit orientation to patients and families, health care team members, and visitors. Communicate in a respectful, caring and non-judgmental manner; answer multi-line phones, screen calls, transfer calls; schedule procedures and coordinate patient transportation to ancillary appointments; communicate new orders to appropriate staff; locate and page physicians and staff. Communicate with home health, SNF, and equipment suppliers to coordinate the arrangements for services as directed; obtain patient signatures as directed.
• Serve as resource for wireless communication devices: assume responsibility for administration of wireless communications at the unit level: track wireless badges and batteries, assign bar code to new users, add new users to Nurse Call as appropriate, notify ITG of neeed for training registration. Serve as resource for the integrated health record to include: first line support for questions; resport problems to support desk; desseminate updates and informaiton to staff; maintain competencies in current electronic health record workflows.
• Participate in performance improvement activites; check for presence or absence of required documentation and follow-up with responsible parties; collect and document quality data, as directed.
• Other duties as assigned

Required Qualifications

• High School diploma or GED;
• One year of clerical experience in a health care environment; reads, writes and speaks fluent English; basic knowledge of medical terminology, basic math skills, demonstrated computer skills, demonstrated customer service skills, ability to prioritize and multi-task OR
• Equivalent combination of experience and training that would provide above referenced knowledge, skills and ability. 
• Basic knowledge of medical terminology, abbreviations and symbols.
• Ability to read, write and speak fluent English.
• Basic math skills.
• Demonstrated computer skills Demonstrated customer service skills
• Ability to prioritize and multi-task. 

Preferred Qualifications

• Some college 
• National HUC (Health Unit Coordinator) certification 
• Previous hospital or clerical experience 

Additional Details

Frequent assignments with tight time frames. Frequent need to prioritize and multitask. Frequent need to sit and answer phones and keyboard for extended periods of time. Frequent twisting from the waist to reach supplies and/or patient charts. Frequent need to walk around nursing units and facility to obtain supplies and/or locate staff. Occasional need to lift under 50 lbs. 

 

Benefits:

• Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
• Two separate above market pension plans to choose from
• Vacation- up to 200 hours per year depending on length of service
• Sick Leave- up to 96 hours per year
• 8 paid holidays per year
• Substantial Tri-met and C-Tran discounts
• Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)

Why apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact [email protected]