- Location
- Jakarta
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Experience
- 1+ years
- Education
- Bachelor
- Source
- Lever
Description
About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Technical Support Analyst is responsible for resolving a variety of major technical issues, assistance and support to PayJoy's customers, ensuring a positive customer experience.
Skills
PythonSQLMachine LearningData ScienceJiraServiceNowAgileITIL
Benefits
100% Company Funded : Private Health Insurance for employee and immediate family20 days vacationPhone finance, Headphone, home office equipment and wellness perks.$2,000 USD annual Co-working Travel perk$2,000 USD annual Professional Development perkCatered Lunch
