Student Services Assistant- Financial Aid

BASIC FUNCTION:

Under general supervision of assigned supervisor, perform a variety of specialized clerical and routine technical duties in support of assigned student services area or program; provide students, staff, and others with information and assistance related to area of assignment; and perform other general program support and clerical assistance duties in support of assigned program area. 

ESSENTIAL FUNCTIONS:

The following duties and responsibilities describe the general nature and level of work being performed. It is not intended to be restricted or construed as an exhaustive list of all duties and responsibilities required of individuals so classified, and not all duties listed are necessarily performed by each employee in this classification.

1. Organize and coordinate day-to-day operations of the Student Services program area to which assigned. 
2. Display exemplary customer service while providing information and assistance to students, staff, and the public regarding student services and appointment schedules; refer students to other student services areas as appropriate. 
3. Provide clerical and support services for staff; prepare correspondence, forms, and documents; participate in special projects and activities. Route documents for approval to students, faculty, and administrators. 
4. Answer telephones, take messages, and schedule and manage virtual and in person student appointments as appropriate.
5. Input work schedules; record contact with students; generate reports related to contacts and services provided. 
6. Order, store, inventory and distribute forms, materials, and office supplies. 
7. Acts as an information resource regarding policies and procedures of assigned program area; coordinate and track the review and updating of relevant program policies, procedures, and processes. 
8. Perform and manage administrative related projects and processes unique to assigned program area of responsibility, i.e. special events and activities, reports, and special programs. 
9. Monitor, provide work direction, and supervise student employees assigned to the office or program area. 
10.Arrange meeting and event services for the Program Director or Manager’s office such as reception coordination, planning logistics, and providing materials. 
11.Perform other job-related duties as assigned.

Please click here to view the full job description.
 Education and Experience: 
High School graduate or equivalent and one (1) year of administrative or student services related experience. 

Certificates, Licenses, Special Requirements:
Certain assignments may require a valid California driver’s license and the ability to maintain insurability under the district’s vehicle insurance program.

IMPORTANT:  To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date). All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.

RANGE 13 ON THE CLASSIFIED SALARY SCHEDULE. Initial Salary placement is normally at Step 1, no higher than Step 3.  Please click here to review current salary schedule.

IMPORTANT: 

• First Review of Applications: Complete application packets will be accepted until the position is filled; but those received by September 10, 2026, are assured consideration. The College reserves the right to extend time limits or reinitiate the recruitment/selection process at any point
• All application communications, including interview invitations, are sent through our applicant tracking system (NeoEd). Applicants are responsible for regularly monitoring their NeoEd account and ensuring that their contact information (including email address and phone number) is accurate and up to date. Failure to respond to interview invitations or other time-sensitive communications within the specified timeframe may result in removal from further consideration for the position. Due to the volume of applications received, candidates who do not respond may be considered withdrawn (no-show), and interview opportunities may be extended to other qualified applicants.

For Additional inquiries please contact:
Gina Snow
HR Recruiter
Phone: 760-355-6210
Email: [email protected]Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.