Senior Care Lead

INTIND

Senior Care Lead-Commissioning and Operations

Based at Admiral Way, Sunderland

Salary £30,000–£35,000 depending on experience + performance bonus

Ready to move into a formal leadership role with genuine backing?

Are you a Deputy Manager, Care Manager or hold a senior position within a domiciliary or homecare service?

We're looking for an experienced care leader with commissioning knowledge to step up as Senior Care Lead, supporting our Care Manager and helping to drive the service forward. You'll manage commissioned care packages, lead the team, and get real responsibility with proper mentoring

and development opportunities.

Routes Healthcare has been delivering high-quality homecare for over 15 years. We don't put managers in the deep end alone — you'll have the support, tools and senior access you need to actually do the job well.

What you'll have behind you

• Direct mentoring from our Care Manager and senior leadership team

• Centralised HR, payroll, quality and marketing teams

• An in-house recruitment function with zero agency use

• Ongoing training and development through Routes Academy

• Regular access to senior leadership

• Digital care plans and dedicated IT support

What the role involves

You'll manage commissioned care packages and maintain relationships with local authority and health commissioners. You'll share leadership of day-to-day operations with the Care Manager, own accountability for team development and support, manage performance and budgets against

contract terms, cover the Care Manager when absent, and maintain CQC compliance. You'll work closely with commissioners, service users and families— with full organisational backing.

What we need from you

• Proven experience working with commissioned care packages and managing commissioner relationships
• Current experience in a care supervisory or lead role, or ready to step up from senior care work
• Good working knowledge of CQC regulations and standards
• Experience managing or supporting care packages across a geographic area
• Full UK driving licence and access to a vehicle
• Calm under pressure, solutions-focused, and genuinely invested in the people you support

What you'll get

• Salary £30,000–£35,000 depending on experience, plus performance bonus
• 25 days holiday plus bank holidays plus your birthday off
• Buy and sell holiday scheme
• Pension scheme
• Employee Assistance Programme

If you're ready to step into formal leadership with proper support, we'd like to hear from you.

Apply now.

Routes Healthcare — part of your journey