Service Delivery Coordinator

Service Delivery Coordinator

Do you enjoy being part of a successful team?
Would you like to take ownership of a team delivering service to our customers?

Join Our Pressure Pumping Team
We are the leader in oil & gas industry. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. We maintain and run the pressure pumping equipment and services at customer site. We aim to meet clients' expectations, as part of Baker Hughes operations.

Partner with the best
As Service Delivery Coordinator, you'll ensure flawless execution and on time delivery for the assigned projects. You'll coordinate the required job activities to ensure Baker Hughes execute the job in line with ours and customer expectations. You'll work on a team and be required to satisfy our customer requirements.

As a Service Delivery Coordinator (Cementing), you will be responsible for:

• Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars

• Coordinating and monitoring all job activities across organizational boundaries with prompt escalation of any issues that can impact service delivery

• Managing contact with the client for job preparation, execution and close out

• Scheduling and dispatching of resources in line with job requirements

• Performing offset well / similar job analysis to understand application hazards and incident potential

• Comparing job as planned versus job as executed and document any lessons learned globally to ensure opportunity for continuous improvement

Fuel your passion
To be successful in this role you will:

• Have a bachelor's degree in engineering or related fields

• Have at least 8 to 10 years' experience and understanding of oilfield pressure pumping operations and services especially in cementing operation

• Have knowledge in cement bulk plant operation

• Have experience working with multiple internal teams to meet customer requirements

• Be an experienced problem solver, with a methodical approach to solving difficult customer issues

• Experience in sales is an added advantage.

Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Normal Working Hours, Monday to Friday

• Occasionally remote working or flexing the times you work in the day

Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs

• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Senior Team leader - Field Svc Ops