Sales Account Specialist, RCB CN, P&B

Job title – Sales Account Coordinator

Location – Guangzhou

Your key responsibilities

• Provide administrative and operational support to the sales team, ensuring efficient execution of daily commercial activities.

为销售团队提供行政及运营支持，确保日常商业活动高效开展。

• Handle customer inquiries, coordinate follow-ups, and maintain effective communication with customers and internal stakeholders.

处理客户咨询并协调后续跟进，与客户及内部相关部门保持高效沟通。

• Prepare and manage sales-related documents, including quotations, contracts, reports, customer records, and registration materials.

编制和管理销售相关文件，包括报价单、合同、报告、客户档案及注册资料等。

• Coordinate customer sample requests, marketing materials, and regulatory documentation to support commercial initiatives.

协调客户样品申请、市场推广资料及法规文件，支持各项商业活动的顺利开展。

• Organize meetings, business travel arrangements, customer visits, and other administrative activities for the commercial team.

组织会议、商务差旅、客户拜访及其他销售支持相关行政工作。

• Collaborate closely with Marketing, Customer Service, Regulatory Affairs, Supply Chain, and other functions to ensure seamless customer support and business operations.

与市场部、客户服务部、法规事务部、供应链等跨职能团队紧密合作，确保客户服务及业务运营顺畅进行。

We offer

• A space to grow by encouraging and supporting curiosity and an open mindset;

鼓励和支持好奇心和开放心态来成长的空间；

• A flexible work environment that empowers people to take accountability for their work and own the outcome;

灵活的工作环境，使人们能够对自己的工作负责并拥有结果；

• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

我们组织内的无障碍社区，每个员工都受到同等重视和尊重，无论他们的背景、信仰或身份如何；

• A firm belief that working together with our customers is the key to achieving great things;

坚信与客户合作是实现伟大事业的关键；

• An eagerness to be one team and learn from each other to bring progress to life and create a better future;

渴望成为一个团队，相互学习，为生活带来进步，创造更美好的未来；

You bring

• Bachelor's degree or Diploma in Business Administration, Nutrition, Life Sciences, or a related field.

商务管理、营养学、生命科学或相关专业大专及以上学历。

• Minimum 2 years of experience in Sales Support, Customer Service, Administrative Support, or a similar role.

具备2年以上销售支持、客户服务、行政支持或相关岗位工作经验。

• Strong communication and interpersonal skills, with the ability to build effective relationships with customers and internal stakeholders.

优秀的沟通及人际交往能力，能够与客户及内部利益相关方建立良好合作关系。

• Proficiency in Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook; SAP experience is preferred.

熟练使用Microsoft Office办公软件，尤其是Excel、Word、PowerPoint及Outlook，具备SAP使用经验者优先。

• Excellent organizational and multitasking skills, with strong attention to detail and the ability to manage multiple priorities.

具备优秀的组织协调及多任务处理能力，关注细节，能够有效管理工作优先级。

• Good command of both English and Chinese, with a proactive, customer-focused, and team-oriented mindset.

具有良好的中英文沟通能力，积极主动，具备客户导向及团队合作精神。

Inclusion, Belonging & Equal Opportunities statement

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

帝斯曼芬美意全心全意致力于包容性，因为当人们感到参与和授权时，他们的创造力和创新力会推动前所未有的进步。我们的目标是建立一个机会真正平等的工作场所，让每个人都能茁壮成长。我们一视同仁：每个人在我们这里都有一席之地。

帝斯曼芬美意是一个机会平等和积极行动的雇主。我们的员工和我们的客户一样多元化。对我们来说，这包括确保所有求职者和员工享有平等就业机会的承诺。无论求职者的种族、肤色、宗教信仰、性别、性取向、性别认同、年龄、国籍、残疾、婚姻状况、遗传信息、受保护的退伍军人身份或任何其他受法律保护的身份，我们都会根据与工作相关的原因做出雇佣决定。

我们承诺在招聘过程中为残疾申请人提供合理的支持。如果您需要帮助，并愿意与我们分享，请告知我们。

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

作为营养、健康和美丽领域的创新者，帝斯曼-芬美意再创、制造和组合重要的营养元素、风味和香气，为全球不断增长的人口保持繁荣发展提供助力。公司拥有广泛全面的解决方案、天然可再生的配料成分，以及闻名业界的生物科学实力，致力于在创造生活所需，满足消费者所想的同时，实现可持续发展。帝斯曼-芬美意是一家瑞士-荷兰公司，目前已于泛欧阿姆斯特丹交易所上市，业务遍及近60个国家地区，营收超过120亿欧元。秉持“我们让生活更美好”的使命，近30,000名员工组成的多样化全球团队随时随地致力于为全球数十亿人口创造价值。

Agency Statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

请注意，这是由帝斯曼-芬美意公司主导的直接招聘。我们只接受候选人的申请，不接受中介（猎头）机构的申请，也不接受中介（猎头）机构的费用、百分比或类似费用。