- Location
- Cleveland, OH
- Department
- Legal
- Seniority
- Senior
- Education
- High School
- Source
- Paylocity
Description
Description
The Senior Paralegal performs a variety of specialized, articulate, and administrative support duties for multiple Attorney’s and manages the clerical operations of complex prelitigation personal injury cases.
Position Responsibilities:
- Case Management
- Investigation of all insurance coverages available to the client
- Obtaining, reviewing, and organizing medical records to complete a treatment outline
- Preparing, calculating, and maintaining damage summaries including medical expenses, lost wages, and property damage
- Logging daily mail and drafting any correspondence necessary in the day-to-day case management
- Preparation of file for litigation transfer when necessary
- Submissions
- Preparing and forwarding medical specials to insurance carriers with demand summary
- Meeting and exceeding goals set
- Communication
- corresponding with clients, Attorney and insurance adjusters regarding case status
- Consistent client contacts
- Weekly reports
- Monthly team meetings
- Maintain professional interactions, internally and externally
Requirements
- Exceptional interpersonal and customer service skills
- Strong attention to detail and the ability to multi-task while maintaining organization
- Ability to exercise patience and professionalism in dealing with difficult clients and providers.
- Strong working knowledge of MS Office, and the ability to operate standard office equipment
- Must work well in a team atmosphere
- Must maintain excellent attendance and punctuality
- High command of English grammar, usage, punctuation, and spelling as well as use of computers and related applications.
Education:
· High School Diploma/ GED required
· Three to five years’ relevant work experience preferred
· Prefer Bachelor’s degree and/or paralegal certificate
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
· Must be able to lift up to 40 pounds at times.
· This job operates in a professional office environment. Exposure to computer screens and low level of noise.
Skills
Customer Service
