- Location
- Long Beach, CA
- Department
- Healthcare
- Experience
- 2+ years
- Education
- Bachelor
- Source
- Paylocity
Description
Description
4M Dental Implant Center is a leading provider of advanced dental implant solutions dedicated to transforming smiles and improving lives. Our patient-focused approach, commitment to excellence, and high standards of care have established us as a trusted name in dentistry.
Responsibilities:
- Review and submit accurate insurance claims with appropriate attachments and narratives.
- Monitor claim status to ensure timely payment and identify trends or delays.
- Research and resolve denied or underpaid claims through payer follow-up and appeals.
- Post insurance payments accurately in the practice management system.
- Communicate with office managers and treatment coordinators regarding billing discrepancies, missing documentation, or claim issues.
- Maintain current knowledge of payer policies, CDT codes, and dental billing procedures.
- Manage patient account inquiries and provide clear, professional communication regarding balances and billing questions.
- Assist in monthly reporting, aging review, and other RCM functions as directed.
- Maintain compliance with HIPAA and company policies for handling patient and financial information.
Requirements
Requirements
- High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or related field preferred
- Minimum of 2 years of experience in dental billing and coding
- Knowledge of dental terminology, procedures, and coding systems
- Familiarity with dental insurance plans and claims processing
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Proficiency in dental billing software and Microsoft Office Suite
Preferred (but not required):
- Familiarity with CareStack or similar dental practice management software.
- Experience working within a DSO or multi-location practice environment.
Skills
ComplianceCustomer ServiceHIPAA