Security Officer Patrol Customer Assistance

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Full Time Unarmed Patrol Customer Assistance in Houston, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer in a dynamic technology, media, and telecommunications location, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter security-related incidents. You will support access control activities, communicate professionally with employees and visitors, and provide exceptional customer service. Join Allied Universal, where agile, reliable, innovative teams put people first and act with integrity.

Position Type: Full Time

Pay Rate: $22.15 / Hour

Job Schedule:

DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to employees, contractors, visitors, and vendors at a technology, media, and telecommunications location by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Conduct regular and random unarmed patrols of interior spaces, exterior grounds, parking areas, access points, and the business perimeter to help identify and report unusual activity or potential hazards.
• Monitor access-control points and visitor activity, verify credentials as directed by site procedures, and report access concerns to appropriate site contacts.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; document observations and notifications in accordance with site requirements.
• Maintain detailed activity logs and incident reports, communicate professionally with site personnel, and support a professional presence throughout the location.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• CPR/First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1711773