Manager, Client Services

Are you ready to grow your career? We've an exciting new opportunity for a Manager to join our growing Governance Services team in Jersey.

 

In this role, you'll be involved in the take on and administration of corporate entities. As the business continues to grow, you'll manage a Client Services administration team, that is consistent with the firm's vision, values and strategy compliant with all applicable regulatory requirements and meets best practice in corporate governance.

 

In return, we can offer you an exciting place to work with exposure to challenging and complex work with continuous professional development opportunities.

 

If you're interested in joining our team, get in touch today!

Applications closing date: 21 November

 

About the role

 In this role, you'll:

• Manage and administer a portfolio of corporate clients, including companies, limited partnerships and trusts, ensuring excellent levels of client service
• Support the take on and ongoing administration of new business in accordance with the firm's policies, procedures and regulatory requirements
• Lead, develop and mentor a team of administrators, providing technical guidance, coaching and support
• Build and maintain strong client relationships, ensuring expectations are effectively managed and opportunities for repeat business are maximised
• Oversee the day to day activities of team members, ensuring work is delivered accurately, efficiently and within agreed deadlines
• Act as an authorised signatory on client bank accounts where required
• Collaborate with Risk and Compliance teams to ensure adherence to relevant regulatory and legislative requirements
• Support billing processes, debt management, annual entity reviews and the maintenance of accurate client records and data
• Promote consistent service standards across the team and contribute to the ongoing success and integration of the wider Governance Services business

About you – essential requirements

• Proven experience administering corporate structures and managing client relationships within a corporate services environment
• Hold a relevant professional qualification such as STEP, CGI or an equivalent qualification
• Strong practical knowledge of Jersey corporate administration, AML requirements, economic substance regulations and relevant tax legislation
• Proven ability to lead, develop and motivate teams while maintaining high standards of client service
• Excellent organisational skills with the ability to manage competing priorities, people and deadlines effectively
• Excellent communication and relationship building skills, with a collaborative and flexible approach

We believe in inclusive workplaces where everyone feels seen, heard, valued and respected. We pride ourselves in providing accessible development opportunities to all our people, where everyone feels like they belong and can thrive.

We are committed to providing an inclusive and barrier-free recruitment process. If you need this job description or the application form in an alternative format, or if you would like to discuss the recruitment process with our recruitment team, please email [email protected].