App Development & Integrations Engineer

Department: Project Management

Employment Type: Permanent

Location: Morocco, Casablanca

Description

Responsibilities

• Analyze customer business processes and identify automation opportunities.
• Participate in discovery workshops and solution design sessions.
• Gather, document, and challenge business requirements.
• Translate functional requirements into technical specifications.

• Develop application components and custom connectors.
• Design and maintain integrations between ERP systems, business applications, and third-party platforms.
• Consume and integrate REST APIs, web services, and cloud-based solutions.
• Work with data exchange formats such as JSON and XML.
• Contribute to the continuous improvement of developed solutions.

• Participate in the design and deployment of generative AI-based solutions.
• Configure and optimize AI assistants, copilots, and intelligent workflows.
• Design and refine prompts to effectively address business needs.
• Contribute to integrating AI models (LLMs) into customer processes.
• Participate in projects involving technologies such as Retrieval-Augmented Generation (RAG), AI agents, and intelligent automation.
• Perform testing and validation to ensure the quality, relevance, and reliability of AI-generated outputs.

• Support customers in adopting new solutions.
• Present technical solutions to stakeholders.
• Provide functional and technical support throughout project delivery.
• Assist in resolving incidents and managing enhancement requests.

• Produce and maintain technical documentation.
• Share best practices within the team.
• Stay up to date with developments in ERP solutions, AI technologies, and integration platforms.

Skills, Knowledge & Expertise

• Knowledge of software development technologies such as .NET, C#, Java, or equivalent frameworks.
• Strong SQL skills.
• Experience with REST APIs and web services.
• Good understanding of JSON and XML formats.
• Knowledge of integration architectures and data exchange principles.
• Familiarity with authentication protocols such as OAuth2 and JWT is a plus.

• Strong interest in Generative AI and emerging technologies.
• Understanding of Large Language Models (LLMs).
• Knowledge of Prompt Engineering principles.
• Familiarity with Microsoft Copilot, Azure AI, OpenAI, or similar technologies is an advantage.
• Interest in RAG architectures, AI agents, and intelligent automation.

• General understanding of business processes and ERP environments.
• Knowledge of Finance, Supply Chain, Manufacturing, or CRM modules is considered a plus.

• Excellent communication and interpersonal skills.
• Strong customer orientation and service mindset.
• Curious, proactive, and eager to learn.
• Strong analytical and problem-solving skills.
• Self-driven with good organizational abilities.
• Ability to work effectively in an international and multicultural environment.
• Passion for innovation and emerging technologies.